At a Glance
- Tasks: Manage incidents on the National Highways and keep drivers informed and safe.
- Company: Join a dynamic team at the heart of the UK's road network management.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Flexible working arrangements available to promote work/life balance.
- Why this job: Make a real difference in a fast-paced environment where no two days are the same.
- Qualifications: Strong attention to detail, excellent communication skills, and good geographical knowledge.
The predicted salary is between 26000 - 29900 £ per year.
Join a team that keeps the country moving! We are currently recruiting for a Strategic Control Room Operator to join our busy Information Centre which is at the heart of managing incidents on the National Highways strategic road network. We work together in a fast-paced, collaborative environment to make sure drivers stay informed and safe. If you thrive under pressure and want to make a real difference, this could be the role for you. This is a fantastic opportunity to work in a role where no two days are the same and you play an integral part in minimising the effects of incidents on the UK road network.
This is a 24/7 service so you will work on a shift pattern which comprises 6 days on and 4 days off, the 6 working days will see you doing 2 early shifts, 2 late shifts and 2 night shifts. The role will be based full time in the office in Birmingham (Quinton Business Park).
What you’ll be doing:
- Receive information from various sources about incidents on the Strategic Road Network (SRN), assess details and create/manage events on the National Traffic Information Service system
- Manage NTIS-generated events
- Assist customers by setting Variable Message Signs (VMS) across the SRN
- Monitor traffic data to detect current events
- Validate and manage automated roadwork events
- Keep stakeholders informed in line with agreed procedures
What you’ll bring:
- Strong attention to detail
- A team player with flexibility and commitment
- Excellent communication skills – verbal and written
- Ability to build and maintain good relationships with colleagues and clients
- Good geographical knowledge
- Ability to follow policies and procedures consistently
- Organisational skills and time management under pressure
Employment Type: Full-time, Permanent
Location: Based out of the office in Birmingham
Security Clearance level: Must be eligible for BPSS
Salary: £26,000 + 15% shift allowance
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Strategic Control Room Operator in Birmingham employer: Sopra Steria Ltd
Sopra Steria Ltd is an excellent employer, offering a dynamic work environment in Gloucestershire where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, alongside the flexibility of working hours that promote a healthy work-life balance. Join a team that values your contributions and supports your career aspirations in the ever-evolving field of IT.
