At a Glance
- Tasks: Manage incidents on the National Highways and keep drivers informed and safe.
- Company: Join a dynamic team at the heart of the UK's road network management.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Flexible working arrangements available to promote work/life balance.
- Why this job: Make a real difference in a fast-paced environment where no two days are the same.
- Qualifications: Strong attention to detail, excellent communication skills, and good geographical knowledge.
The predicted salary is between 26000 - 29900 £ per year.
Join a team that keeps the country moving! We are currently recruiting for a Strategic Control Room Operator to join our busy Information Centre which is at the heart of managing incidents on the National Highways strategic road network. We work together in a fast-paced, collaborative environment to make sure drivers stay informed and safe. If you thrive under pressure and want to make a real difference, this could be the role for you. This is a fantastic opportunity to work in a role where no two days are the same and you play an integral part in minimising the effects of incidents on the UK road network.
This is a 24/7 service so you will work on a shift pattern which comprises 6 days on and 4 days off, the 6 working days will see you doing 2 early shifts, 2 late shifts and 2 night shifts. The role will be based full time in the office in Birmingham (Quinton Business Park).
What you’ll be doing:
- Receive information from various sources about incidents on the Strategic Road Network (SRN), assess details and create/manage events on the National Traffic Information Service system
- Manage NTIS-generated events
- Assist customers by setting Variable Message Signs (VMS) across the SRN
- Monitor traffic data to detect current events
- Validate and manage automated roadwork events
- Keep stakeholders informed in line with agreed procedures
What you’ll bring:
- Strong attention to detail
- A team player with flexibility and commitment
- Excellent communication skills – verbal and written
- Ability to build and maintain good relationships with colleagues and clients
- Good geographical knowledge
- Ability to follow policies and procedures consistently
- Organisational skills and time management under pressure
Employment Type: Full-time, Permanent
Location: Based out of the office in Birmingham
Security Clearance level: Must be eligible for BPSS
Salary: £26,000 + 15% shift allowance
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Strategic Control Room Operator in Birmingham employer: Sopra Steria Ltd
Sopra Steria Ltd is an excellent employer, offering a dynamic work environment in Gloucestershire where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, alongside the flexibility of working hours that promote a healthy work-life balance. Join a team that values your contributions and supports your career aspirations in the ever-evolving field of IT.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Control Room Operator in Birmingham
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Sopra Steria Ltd.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Sopra Steria Ltd. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Strategic Control Room Operator in Birmingham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Sopra Steria Ltd, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Sopra Steria Ltd and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Sopra Steria Ltd. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Sopra Steria Ltd
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Sopra Steria Ltd.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Sopra Steria Ltd.
