Sopra Steria Limited in Farnborough is forming a new Service Desk team to provide 1st level IT support for a public sector client. You will handle IT queries, deliver excellent customer service, and own issues from initial contact through resolution, including escalation when needed.
The role operates on a shift pattern to cover 24/7 needs and is based on site at Farnborough. Candidates should have ITIL-related qualifications or experience and be eligible for SC clearance, with potential for DV
#J-18808-Ljbffr
Service Desk Analyst: 1st Line Support & Growth Path employer: Sopra Steria Limited
Sopra Steria Limited is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation within the Aerospace, Defence and Security sector. With flexible working arrangements and opportunities for professional growth, employees are empowered to lead impactful projects while enjoying the benefits of UK-wide travel. Join us to be part of a team that values your contributions and supports your career development in a meaningful way.
