At a Glance
- Tasks: Lead complex change and deliver real value for NHS clients.
- Company: Join a supportive and collaborative team at NHS Shared Business Services.
- Benefits: Competitive salary, flexible working, health cash plan, and 25 days annual leave.
- Other info: Dynamic role with opportunities for professional development and mentoring.
- Why this job: Make a genuine impact on the NHS while growing your career.
- Qualifications: Expertise in A2R and EPM processes with strong stakeholder engagement skills.
The predicted salary is between 45000 - 45000 £ per year.
Are you an experienced implementation professional who thrives on leading complex change and delivering real value for clients? We are looking for a confident and versatile Implementation Senior Lead to join our specialist Implementation Team at NHS Shared Business Services. You'll be part of a collaborative, high‑performing team that supports NHS organisations through onboarding, transformation and optimisation across Client Onboarding, Data & Technology, Client Success, Mergers & Reconfigurations and Strategic Delivery. Our culture is client‑centred, supportive and improvement‑focused, giving you the opportunity to influence, lead and make a genuine impact across the NHS.
Responsibilities
- Lead end‑to‑end implementation activity for new and existing clients across the A2R and EPM workstreams.
- Act as a senior point of contact for clients, resolve escalations and provide expert guidance and assurance.
- Deliver process impact workshops, walkthroughs, training sessions and best‑practice adoption.
- Analyse and manipulate client data to support decision‑making, migration activities and reporting.
- Support project governance by managing risks, issues, milestones and stakeholder communications.
- Contribute to continuous improvement, best‑practice toolkits and mentoring Implementation Leads.
Qualifications
- Strong expertise in A2R and EPM processes with working knowledge of Planning, Budgeting and Forecasting and Oracle Projects.
- Proven experience leading implementations in a shared services or complex client environment.
- Excellent stakeholder engagement skills with the ability to influence and build trusted relationships.
- Strong analytical capability, including advanced Excel and confidence working with data.
- Resilience, adaptability and the ability to work independently across multiple clients and priorities.
- Outstanding written and verbal communication skills for diverse and senior audiences.
Additional Preferences
- Experience working with Oracle Fusion applications and/or Oracle 12.
- Knowledge of NHS organisations, financial and procurement systems, and shared services best practice.
Details & Benefits
- Employment Type: Full‑time, Permanent
- Location: Leeds
- Security Clearance: DBS
- Salary: Up to £45,000 depending on experience and development needs.
- Annual leave: 25 days (with the option to purchase additional days)
- Health cash plan, life assurance, pension.
- Flexible working arrangements, including hybrid and remote options.
This role offers the opportunity to work in a supportive environment that values flexibility, professional growth and a focus on delivering high‑quality implementations across the NHS.
Senior Implementation Lead - Change and Transformation Hybrid in Leeds employer: Sopra Steria Limited
NHS Shared Business Services is an exceptional employer that prioritises a client-centred and supportive work culture, making it an ideal place for professionals seeking to lead impactful change within the NHS. With a strong emphasis on employee growth, flexible working arrangements, and a commitment to continuous improvement, you will have the opportunity to thrive in a collaborative environment while delivering high-quality implementations. Join us in Leeds, where your expertise will not only be valued but will also contribute significantly to the transformation of healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Implementation Lead - Change and Transformation Hybrid in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or related fields. A friendly chat can lead to insider info about job openings and even referrals, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about client-centred support, think of examples from your past experiences that showcase your ability to lead change and deliver value.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in A2R and EPM processes can directly benefit the NHS Shared Business Services. Tailor your responses to highlight your analytical capabilities and stakeholder engagement skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Implementation Lead - Change and Transformation Hybrid in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Implementation Lead. Highlight your experience with A2R and EPM processes, and don’t forget to showcase your stakeholder engagement skills. We want to see how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've led complex implementations and delivered value to clients. Keep it engaging and personal!
Show Off Your Analytical Skills:Since this role involves a lot of data manipulation, make sure to mention your analytical capabilities. If you’ve worked with advanced Excel or similar tools, let us know! We love seeing how you’ve used data to drive decisions in past projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. We can’t wait to hear from you!
How to prepare for a job interview at Sopra Steria Limited
✨Know Your A2R and EPM Processes
Make sure you brush up on your knowledge of A2R and EPM processes. Be ready to discuss how you've successfully led implementations in these areas before, as this will show your expertise and confidence in handling complex client environments.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to build trusted relationships with clients and stakeholders. Think about times when you resolved escalations or influenced decisions, as these stories will demonstrate your strong communication skills and adaptability.
✨Demonstrate Analytical Capability
Be prepared to talk about your experience with data analysis and manipulation. Bring examples of how you've used advanced Excel skills to support decision-making or reporting, as this is crucial for the role and will showcase your analytical prowess.
✨Emphasise Continuous Improvement
Discuss your contributions to best-practice toolkits and mentoring others. Highlight any initiatives you've led that focused on continuous improvement, as this aligns perfectly with the culture of the organisation and shows your commitment to delivering real value.
