At a Glance
- Tasks: Lead complex implementations and deliver real value for NHS clients.
- Company: Join a supportive team at NHS Shared Business Services.
- Benefits: Competitive salary, flexible working, health cash plan, and 25 days annual leave.
- Other info: Dynamic role with opportunities for professional development and mentoring.
- Why this job: Make a genuine impact in the NHS while growing your career.
- Qualifications: Expertise in A2R and EPM processes with strong stakeholder engagement skills.
The predicted salary is between 45000 - 45000 £ per year.
Are you an experienced implementation professional who thrives on leading complex change and delivering real value for clients? We are looking for a confident and versatile Implementation Senior Lead to join our specialist Implementation Team at NHS Shared Business Services. You'll be part of a collaborative, high‑performing team that supports NHS organisations through onboarding, transformation and optimisation across Client Onboarding, Data & Technology, Client Success, Mergers & Reconfigurations and Strategic Delivery. Our culture is client‑centred, supportive and improvement‑focused, giving you the opportunity to influence, lead and make a genuine impact across the NHS.
Responsibilities
- Lead end‑to‑end implementation activity for new and existing clients across the A2R and EPM workstreams.
- Act as a senior point of contact for clients, resolve escalations and provide expert guidance and assurance.
- Deliver process impact workshops, walkthroughs, training sessions and best‑practice adoption.
- Analyse and manipulate client data to support decision‑making, migration activities and reporting.
- Support project governance by managing risks, issues, milestones and stakeholder communications.
- Contribute to continuous improvement, best‑practice toolkits and mentoring Implementation Leads.
Qualifications
- Strong expertise in A2R and EPM processes with working knowledge of Planning, Budgeting and Forecasting and Oracle Projects.
- Proven experience leading implementations in a shared services or complex client environment.
- Excellent stakeholder engagement skills with the ability to influence and build trusted relationships.
- Strong analytical capability, including advanced Excel and confidence working with data.
- Resilience, adaptability and the ability to work independently across multiple clients and priorities.
- Outstanding written and verbal communication skills for diverse and senior audiences.
Additional Preferences
- Experience working with Oracle Fusion applications and/or Oracle 12.
- Knowledge of NHS organisations, financial and procurement systems, and shared services best practice.
Details & Benefits
- Employment Type: Full‑time, Permanent
- Location: Leeds
- Security Clearance: DBS
- Salary: Up to £45,000 depending on experience and development needs.
- Annual leave: 25 days (with the option to purchase additional days)
- Health cash plan, life assurance, pension.
- Flexible working arrangements, including hybrid and remote options.
This role offers the opportunity to work in a supportive environment that values flexibility, professional growth and a focus on delivering high‑quality implementations across the NHS.
Implementation Senior Lead in Leeds employer: Sopra Steria Limited
NHS Shared Business Services is an exceptional employer that prioritises a client-centred and supportive work culture, making it an ideal place for professionals seeking to make a meaningful impact in the healthcare sector. With a focus on professional growth, flexible working arrangements, and a collaborative team environment, employees are empowered to lead complex implementations and drive continuous improvement across NHS organisations. The role of Implementation Senior Lead offers not only competitive benefits but also the chance to influence change and enhance service delivery within the NHS.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Senior Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or implementation space. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to implementation and client engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers. We want you to shine and show how you can lead complex changes!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will demonstrate your capability to handle the responsibilities of the Implementation Senior Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Implementation Senior Lead in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Implementation Senior Lead role. Highlight your expertise in A2R and EPM processes, and don’t forget to showcase any relevant experience with NHS organisations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've led complex implementations and made a real impact for clients.
Showcase Your Analytical Skills:Since strong analytical capability is key for this role, make sure to mention your experience with data analysis and tools like Excel. Give examples of how you've used these skills to support decision-making in past projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Sopra Steria Limited
✨Know Your A2R and EPM Processes
Make sure you brush up on your knowledge of A2R and EPM processes. Be ready to discuss how you've successfully led implementations in these areas before. Highlight specific examples where your expertise made a difference.
✨Showcase Your Stakeholder Engagement Skills
Prepare to demonstrate your ability to build trusted relationships with clients. Think of instances where you resolved escalations or influenced decisions positively. This will show that you can handle the complexities of client interactions.
✨Be Data Savvy
Since the role involves analysing and manipulating client data, be prepared to talk about your experience with advanced Excel and data reporting. You might even want to bring along a sample of your work to showcase your analytical capabilities.
✨Emphasise Continuous Improvement
The NHS Shared Business Services values improvement-focused cultures. Share your thoughts on best practices and how you've contributed to continuous improvement in past roles. This shows you're not just about getting the job done but also about making things better.
