At a Glance
- Tasks: Bring clarity to complex changes and support improvements from idea to delivery.
- Company: Join NHS Shared Business Services, enhancing efficiency in healthcare.
- Benefits: Up to £32,000 salary, 25 days leave, health cash plan, and pension.
- Other info: Enjoy hybrid working and flexible arrangements in a supportive environment.
- Why this job: Make a real impact in the NHS while developing your skills.
- Qualifications: Experience as a functional analyst and strong organisational skills required.
The predicted salary is between 32000 - 32000 £ per year.
Are you someone who enjoys bringing clarity to complex change, working closely with stakeholders and helping shape how improvements move from idea to delivery? We’re looking for a Functional Analyst to join our Technology function at NHS Shared Business Services (NHS SBS). In this role you will work closely with the Operational Excellence Manager and colleagues across the business and IT to evaluate change requests, confirm requirements, assess value, define development activities and support the progression of changes through approval and prioritisation.
Responsibilities
- Evaluating change requests, assessing impact and value, and supporting presentation to relevant review and change boards.
- Coordinating requirements, prioritisation and handover of approved changes to development teams.
- Reviewing and managing TopDesk change allocations to support effective progress and resource planning.
- Working with stakeholders across all lines of business to guide them through the change management process.
- Maintaining visibility of the delivery pipeline, dependencies and priorities.
- Supporting business as usual change activity, continuous improvement and process adoption.
Qualifications
- Experience working in a functional analyst or similar change‑focused role.
- Experience managing complex work with multiple stakeholders at different levels.
- Strong organisational skills, with the ability to plan work and meet deadlines.
- Strong analytical and problem‑solving skills, with high attention to detail.
- Experience using reporting or visualisation tools such as Power BI, Tableau or Oracle BI.
- A good functional understanding of business processes and how change impacts delivery.
Desired skills and experiences
- Understanding of DataOps and DevOps delivery practices.
- Experience using tools such as Azure DevOps and TopDesk.
- Experience working in the public sector and/or the NHS.
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. Our services help increase efficiency, improve quality and free up time and money so NHS organisations can focus on patient care. We reinvest in our services to support innovation, resilience and long‑term value across the health system.
Compensation and Benefits
- Employment Type: Full‑time, Permanent.
- Location: Leeds – hybrid working.
- Salary: Up to £32,000.
- Benefits: 25 days annual leave (with option to buy additional days), health cash plan, life assurance, pension.
- Security Clearance Level: DBS.
- Flexible working arrangements are encouraged.
Functional Analyst in Leeds employer: Sopra Steria Limited
NHS Shared Business Services (NHS SBS) is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Leeds with hybrid working options. With a commitment to innovation and efficiency in the NHS, employees benefit from generous annual leave, health cash plans, and a strong pension scheme, making it a rewarding place to contribute to meaningful change in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NHS SBS on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding the change management process inside out. Brush up on your analytical skills and be ready to discuss how you’ve tackled complex projects in the past. We want to see your problem-solving prowess!
✨Tip Number 3
Showcase your experience with tools like Power BI or Azure DevOps during interviews. Bring examples of how you've used these tools to drive change and improve processes. We love seeing practical applications of your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NHS SBS.
We think you need these skills to ace Functional Analyst in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Functional Analyst role. Highlight your experience with change management and stakeholder engagement, as these are key for us at NHS SBS.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past roles where you’ve successfully managed complex projects or improved processes. We love seeing how you’ve made a difference!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your background aligns with our mission at NHS SBS. Keep it engaging and personal.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Sopra Steria Limited
✨Know Your Change Management Process
Familiarise yourself with the change management process specific to the NHS. Understand how changes are evaluated, approved, and prioritised. This will help you articulate your experience and show that you can navigate their systems effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully worked with multiple stakeholders in the past. Highlight your ability to communicate clearly and manage expectations, as this is crucial for a Functional Analyst role.
✨Demonstrate Analytical Prowess
Be ready to discuss your analytical skills and problem-solving abilities. Bring examples of how you've used tools like Power BI or Tableau to assess data and support decision-making processes.
✨Understand the Public Sector Landscape
Brush up on your knowledge of the public sector, particularly the NHS. Being aware of current challenges and initiatives within the NHS will show your genuine interest and commitment to the role.
