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- Tasks: Manage campaigns and support team members while liaising with brand partners.
- Company: Dynamic digital sampling company based in London.
- Benefits: Competitive benefits including annual leave, training support, and wellness allowances.
- Why this job: Join a vibrant team and make a real impact in customer success.
- Qualifications: Fluent in German with 2-4 years of relevant experience and strong problem-solving skills.
- Other info: Enjoy a hybrid work model in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.
Ideal applicants will possess:
- Excellent interpersonal skills
- Strong problem-solving abilities
- 2-4 years of relevant experience
The role offers competitive benefits, including annual leave, training support, and wellness allowances.
German-Speaking Customer Success Manager – EMEA (Hybrid London) employer: SoPost
Contact Detail:
SoPost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Success Manager – EMEA (Hybrid London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent campaigns and successes. We want to show that we’re genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice common interview questions, especially those related to customer success and problem-solving. Let’s make sure we can confidently showcase our skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace German-Speaking Customer Success Manager – EMEA (Hybrid London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Customer Success Manager. Highlight your experience in managing campaigns and liaising with partners, as these are key aspects of the job.
Show Off Your Interpersonal Skills: We want to see your excellent interpersonal skills shine through in your application. Use examples that demonstrate how you've successfully worked with teams or clients in the past.
Problem-Solving Examples: Since strong problem-solving abilities are a must, include specific examples in your cover letter. Tell us about a challenge you faced and how you tackled it – we love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SoPost
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services. Familiarise yourself with their digital sampling solutions and how they benefit brand partners. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Interpersonal Skills
As a Customer Success Manager, strong interpersonal skills are key. Prepare examples from your past experiences where you successfully managed client relationships or resolved conflicts. This will demonstrate your ability to connect with clients and team members alike.
✨Problem-Solving Scenarios
Expect to be asked about how you handle challenges. Think of specific situations where you’ve solved problems effectively, especially in a customer-facing role. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of campaigns you’ll manage, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
