Threat Analyst in London

As a Threat Analyst - Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.

Responsibilities include:

• Investigate and analyze logs and security-related events via Sophos tooling.
• Handle escalations from Tier I Threat Analysts - guide/advise on investigation handling.
• Onboard and train new Threat Analysts.
• Create cases, track and follow up with clients through threat neutralization.
• Communicate and document findings to various customer audiences including technical and executive teams.
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments.
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket).
• Collaborate and assist with core security and threat response teams.
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities.
• Conduct threat hunting to identify potential threats throughout the MDR customer base.
• Participate in Security Operations process improvement and creation.
• Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness.

Qualifications:

• Must thrive within a team environment as well as on an individual basis.
• Administrate and support Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X).
• 2+ years of experience working in a SOC environment or computer security team in an IT environment.
• Passion for all things related to information technology and cybersecurity.
• Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service.
• Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours).
• Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
• Experience with threat hunting.
• Working knowledge of incident response procedures.
• Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience.
• Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience.
• Natural curiosity and ability to learn new skills quickly.
• Excellent troubleshooting and analytical skills, with proven ability to think outside the box.
• Customer service-oriented with strong written and verbal communication skills.
• Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
• Strong understanding of Windows event log analysis.
• Experience with enterprise information security data management - SIEM.
• Experience with OSQuery programming and scripting skills - proficient knowledge of PowerShell.
• Advanced Cyber Security certifications.
• Experience with SQL query construction.
• Knowledge of MITRE ATT&CK framework.

Benefits:

• We encourage teams to get together in person periodically to help facilitate teamwork.
• Remote-first working model & hybrid options.
• Flexible start and end times for many roles.
• Leadership development program.
• Access to LinkedIn Learning.
• Global internal coaching program (Coach Match).
• Periodic Sophos wellness days off for all Sophos to help employees relax and recharge.
• Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses.
• Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues.
• Free annual subscription to the Calm app.
• Paid parental leave, caregiver leave & bereavement/compassion leave available.
• We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
• Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world.
• Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company.
• Health care benefits available worldwide.