At a Glance
- Tasks: Lead cybersecurity initiatives and empower partners to enhance their security offerings.
- Company: Join a remote-first tech company focused on innovation and collaboration.
- Benefits: Enjoy flexible working, wellness programmes, and opportunities for professional growth.
- Other info: Diverse and inclusive culture with a focus on employee wellbeing and community support.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology and AI.
- Qualifications: 5-8 years in cybersecurity, with experience in partner success or channel enablement.
The predicted salary is between 70000 - 90000 £ per year.
This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you.
What You Will Do (Duties and Responsibilities)
- Product Feedback & Market Intelligence: Operate as a structured, consistent feedback channel between the field and the Sophos Product team. Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives. Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges.
- MSP Partner Enablement: Serve as the primary field resource for CISO Advantage MSP partners within your region. Track partner enablement progress and readiness across your regional MSP portfolio. Help partners develop structured onboarding and delivery playbooks.
- End-User Adoption & Training Support: Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve. Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation. Act as an escalation resource for partners encountering complex end-user adoption challenges.
- Cross-Function Collaboration: Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities. Collaborate with Product Marketing to validate regional messaging and surface localization requirements. Partner with the Product and Customer Success teams to ensure end-user training content remains current.
What You Will Bring (Experience and Qualifications)
- 5–8 years of experience in a cybersecurity-related role.
- Experience working with or within an MSP, channel partner, or VAR environment.
- Exposure to security programme management, GRC, or vCISO service delivery.
- Experience in a product feedback, customer success, or voice-of-customer role.
- Demonstrated experience supporting end-user training, onboarding, or adoption programmes.
Knowledge & Skills
- Working knowledge of cybersecurity concepts and terminology.
- Ability to translate complex security and platform concepts into clear guidance.
- Strong communication and relationship-building skills.
- Comfort working in a structured feedback environment.
- A genuine personal and professional interest in AI.
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage you to apply even if you don't check every box in the job description.
What's Great About Sophos?
- Sophos operates a remote-first working model.
- Employee-led diversity and inclusion networks.
- Annual charity and fundraising initiatives.
- Global employee sustainability initiatives.
- Global fitness and trivia competitions.
- Monthly wellbeing webinars and training.
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.
Data Protection
If you choose to explore an opportunity, your details will be held by Sophos for 12 months in accordance with our Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process.
Remote Senior Product Manager in Halifax employer: Sophos
At Sophos, we pride ourselves on being a remote-first employer that champions innovation and collaboration in the cybersecurity space. Our vibrant work culture fosters diversity and inclusion, offering employees numerous opportunities for personal and professional growth, alongside engaging initiatives like global fitness competitions and wellbeing days. Join us to make a meaningful impact while enjoying the flexibility of remote work and the support of a dedicated team committed to your success.
