Remote Senior Product Manager in Gloucester

About Us

Role Summary

This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale.

As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services.

We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you.

What You Will Do (Duties and Responsibilities)

• Product Feedback & Market Intelligence: Operate as a structured, consistent feedback channel between the field and the Sophos Product team, capturing partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives.
• MSP Partner Enablement: Serve as the primary field resource for CISO Advantage MSP partners within your region, tracking partner enablement progress and readiness across your regional MSP portfolio.
• End-User Adoption & Training Support: Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one.
• Cross-Function Collaboration: Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier.

What You Will Bring (Experience and Qualifications)

• 5–8 years of experience in a cybersecurity-related role, including technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role.
• Experience working with or within an MSP, channel partner, or VAR environment.
• Exposure to security programme management, GRC, or vCISO service delivery.
• Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment.
• Demonstrated experience supporting end-user training, onboarding, or adoption programmes.

Knowledge & Skills

• Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations.
• Ability to translate complex security and platform concepts into clear, accessible guidance.
• Strong communication and relationship-building skills.
• Comfort working in a structured feedback environment.
• A genuine personal and professional interest in AI.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage you to apply even if you don't check every box in the job description.

What's Great About Sophos?

• Sophos operates a remote-first working model.
• Employee-led diversity and inclusion networks.
• Annual charity and fundraising initiatives.
• Global employee sustainability initiatives.
• Global fitness and trivia competitions.
• Global wellbeing days for employees.
• Monthly wellbeing webinars and training.

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.

Data Protection

If you choose to explore an opportunity, your details will be held by Sophos for 12 months in accordance with our Privacy Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process.