Director, Global Partner Enablement

About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, and other everyday and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
The Director of Global Partner Enablement is responsible for defining and scaling a global enablement strategy that drives partner preference, pipeline growth, and customer security outcomes across Sophos’ go-to-market model. This role ensures partners—VARs, MSPs, MSSPs, and Distributors—are fully enabled to sell, deploy, manage, and expand Sophos solutions globally. This leader blends deep channel expertise, modernized learning, and strong field execution, translating Sophos’ cybersecurity strategy into role-based, lifecycle-driven enablement that accelerates partner time-to-value and long-term commercial success. As part of the global go-to-market enablement team, this will partner with Global Channel, Regional Partner Leaders, Sales, and Marketing leadership to embed enablement into field execution.

What You Will Do

• Execute a Partner-First GTM Enablement Strategy
  Define and execute a global partner enablement strategy aligned to Sophos’ GTM model, partner program tiers, and regional growth priorities. Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion. Lead change management initiatives that evolve partner behaviours in support of new GTM motions, platform adoption, and services-led selling.
• Deliver Role-Based Partner Learning and Readiness Programs
  Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals. Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements. Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behaviour change and performance. Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes.
• Support MSP / MSSP Enablement and Field Execution
  Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation. Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs. Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners. Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution. Act as an executive escalation point for strategic partner enablement needs.
• Define and Track Enablement Success Metrics
  Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion. Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments. Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth.
• Drive Content Strategy with Cross-Functional Leadership
  Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources. Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency. Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment.

What You Will Bring

• 10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaS.
• Deep hands-on experience enabling global channel partners across Americas, EMEA, and APJ, with strong understanding of MSP, MSSP, VAR, and distributor models.
• Proven success designing and executing role-based, GTM-aligned learning programs that drive measurable partner performance.
• Experience working closely with Sales, Channel, and Customer Success leaders in a partner-first organization.
• Data-driven mindset with the ability to define KPIs, analyze performance, and demonstrate enablement ROI.
• Exceptional executive communication, facilitation, and stakeholder influence skills.

Preferred Qualifications:

• Experience supporting or scaling MSP/MSSP-centric GTM motions.
• Familiarity with Sophos-style partner programs, certifications, and security solutions.
• Experience with enablement platforms, LMS/LXP systems, partner portals, CRM (e.g., Salesforce), and content authoring tools.
• Experience applying AI-driven learning and enablement tools to accelerate partner readiness, adoption & performance at scale.
• Foundational understanding of instructional design, adult learning theory, and skills-based enablement frameworks.
• Advanced degree in business, learning, or a related field.

Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

What’s Great About Sophos?

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote-first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives to reduce our environmental footprint.
• Global fitness and trivia competitions to keep our bodies and minds sharp.
• Global wellbeing days for employees to relax and recharge.
• Monthly wellbeing webinars and training to support employee health and wellbeing.

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, colour, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy.