Network Occupancy Co-Ordinator

Network Occupancy Co-Ordinator

Darlington Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate network activities and ensure minimal disruption for customers.
  • Company: Join National Highways, improving England's motorways and major A roads.
  • Benefits: Enjoy a supportive work environment with opportunities for growth and development.
  • Why this job: Be part of a team that prioritises safety and customer satisfaction while making a real impact.
  • Qualifications: Strong planning, communication skills, and proficiency in MS Office required.
  • Other info: Diverse candidates are encouraged to apply; starting salary at the lower end of the pay scale.

The predicted salary is between 36000 - 60000 £ per year.

At National Highways, we are looking for a Network Occupancy Co-ordinator to join our team based in the Darlington office. You will be supporting the decision making and co-ordination of all activities on the Area 14 network and regional network within the Yorkshire and North East region as well as optimising the overall network availability and ensuring minimal disruption to customers, whilst maximising operational delivery. You will also be ensuring network occupancy is compliant with all National Highways governance and be aware of future activity demands requiring occupation of the network.

This role will be based in one of our Darlington offices.

  • Manage, analyse and coordinate all requests, notices and permits for network occupancy, including all internal and third party works on the network as the Works Receiver.
  • Provide feedback and guidance on requests, notices and permits for network occupancy.
  • Maintain and oversee the management of information in the Highways England Network Occupancy Management System, Street Manager and other associated systems in an accurate and timely manner.
  • Coordinate Abnormal Loads by agreeing routes for the movement of abnormal loads, special order category loads and ensuring accurate and timely delivery.
  • Manage specific movement files and ensure that relevant policies and procedures are followed.
  • Manage communications regarding booking confirmation, rejections or variations.

About you:

  • Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable).
  • Good planning, organisational, and decision-making skills.
  • Good communication and customer service skills.
  • Highly proficient in MS Office applications, demonstrating excellent attention to detail.
  • Ability to work well under pressure, meet tight deadlines, and thrive in a fast-paced administrative environment.

About us:

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers, and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork, and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Network Occupancy Co-Ordinator employer: Sophos Projetos & Sistemas

At National Highways, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises safety, teamwork, and integrity. Our Darlington office provides a dynamic environment where employees can thrive, with opportunities for professional growth and development while contributing to the vital task of managing England's road network. Join us to be part of a team dedicated to delivering exceptional service and making a real difference in the lives of our customers.
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Contact Detail:

Sophos Projetos & Sistemas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Occupancy Co-Ordinator

✨Tip Number 1

Familiarise yourself with the Traffic Management Act and New Road & Street Works Act. Understanding these regulations will not only help you in the role but also demonstrate your commitment and knowledge during interviews.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects under pressure. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.

✨Tip Number 3

Brush up on your communication skills by practising how to clearly convey complex information. Being able to articulate your thoughts effectively will be key when managing communications regarding bookings and permits.

✨Tip Number 4

Gain proficiency in MS Office applications, especially Excel, as you'll need to manage and analyse data accurately. Consider taking an online course or tutorial to enhance your skills before applying.

We think you need these skills to ace Network Occupancy Co-Ordinator

Knowledge of the Traffic Management Act
Knowledge of the New Road & Street Works Act
Planning Skills
Organisational Skills
Decision-Making Skills
Communication Skills
Customer Service Skills
Attention to Detail
Proficiency in MS Office Applications
Ability to Work Under Pressure
Time Management Skills
Coordination Skills
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Network Occupancy Co-ordinator position. Understand the key responsibilities and required skills, such as knowledge of the Traffic Management Act and good communication skills.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your planning, organisational, and decision-making abilities, as well as your proficiency in MS Office applications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage network occupancy and coordinate activities effectively.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear, concise, and accurately reflects your qualifications for the position.

How to prepare for a job interview at Sophos Projetos & Sistemas

✨Understand the Role

Make sure you have a clear understanding of what a Network Occupancy Co-ordinator does. Familiarise yourself with the responsibilities mentioned in the job description, such as managing requests and permits for network occupancy, and be ready to discuss how your skills align with these tasks.

✨Know the Legislation

Brush up on the Traffic Management Act and the New Road & Street Works Act. Even though it's listed as desirable, showing knowledge of these laws can set you apart from other candidates and demonstrate your commitment to compliance and governance.

✨Showcase Your Communication Skills

Since good communication and customer service skills are essential for this role, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to manage expectations or resolve conflicts.

✨Demonstrate Your Organisational Skills

Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. Share specific examples of how you've successfully handled tight deadlines or complex projects in the past, as this will highlight your ability to thrive in a fast-paced environment.

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