At a Glance
- Tasks: Lead a team of MDR analysts and manage incident response operations.
- Company: Join Sophos, a leading cybersecurity firm in Oxford.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth and leadership.
- Why this job: Make a real difference in cybersecurity and enhance customer outcomes.
- Qualifications: Strong technical security knowledge and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Sophos in Oxford is seeking an experienced MDR Manager to lead its Managed Detection and Response operations.
You will supervise MDR analysts, manage case queues, SLAs, escalations, and drive service quality across investigations and reporting.
You will guide investigations, coach analysts, and coordinate during customer and internal escalations.
The role requires strong technical security knowledge, risk assessment, and clear executive-ready communications to improve customer outcomes. #J-18808-Ljbffr
We think you need these skills to ace MDR Operations Lead for Incident Response
MDR Operations Management
Supervisory Skills
Case Management
Service Level Agreement (SLA) Management
Incident Response
Technical Security Knowledge
Risk Assessment
