We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
JEWELLERY SALES ASSOCIATE
We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
ROLE OVERVIEW
Contract: Part time
Location Sophie Whitelaw Studio, Central London
Department Sales
Key Responsibilites :
- Lead client studio appointments, guiding clients through our Staples collection with a personalised approach
- Confidently convert appointments into sales while delivering a relaxed, luxury experience
- Act as a brand ambassador, ensuring every client interaction reflects our aesthetic and values
- Support with studio preparation, appointment setup, and post-appointment follow-up
- Assist with client communications and maintaining CRM notes
ABOUT YOU
You’re a confident, personable and highly polished individual who thrives in a one-to-one, client-facing environment. You understand that luxury is as much about experience as it is about product, and you take pride in delivering both.
- Proven experience in a sales-focused role, ideally within fine jewellery or the luxury secto
- Strong knowledge of jewellery, with an understanding of materials, craftsmanship, diamonds and gemstones
- A confident communicator, able to build rapport quickly and guide clients through a consultative, personalised sales journey
- Commercially minded, with the ability to confidently close sales and contribute to business growth
- Naturally warm and attentive, with a strong focus on client experience and long-term relationship building
- Highly organised with excellent attention to detail, ensuring a seamless studio experience from start to finish
- Comfortable working independently in an intimate studio setting
- A genuine interest in design, fashion, and the luxury landscape
- Flexible and reliable, with availability for Saturday appointments and midweek evening sessions
- London-based (or able to travel easily to Central London)
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Jewellery Sales Associate in London employer: Sophie Whitelaw
Join a dynamic luxury jewellery brand as a Production Intern, where you'll gain invaluable hands-on experience in the fine jewellery production process within a supportive and creative environment. Our London-based team fosters a culture of collaboration and excellence, offering you the chance to develop your skills while contributing to high-quality craftsmanship. With a focus on employee growth and a commitment to nurturing talent, this internship is an excellent opportunity for those passionate about the luxury sector.
