Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to assist customers, manage stock, and maintain a vibrant shop environment.
- Company: BP Paisley Mill is a community-focused petrol service station dedicated to excellent customer service.
- Benefits: Enjoy competitive pay, flexible hours, and extensive training opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and make a positive impact in your community.
- Qualifications: We seek reliable candidates with a passion for customer service and teamwork.
- Other info: Part-time roles available with shifts typically between 07:00 to 22:00.
The predicted salary is between 12000 - 18000 £ per year.
Overview
BP Paisley Mill is a reputable petrol service station, we take pride in being at the heart of the local community and providing a valuable service to our customers. As a Customer Service Advisor, you can expect to be part of a hard-working and highly energised team, you’ll help us maintain the standards of our busy petrol forecourt, convenience store and Laundry.
Job Details
- Job Reference: SEL/PAIS
- Contract Type: Part Time, Permanent
- Salary: Competitive w/ benefits, rate enhanced due to night time working
- Location: BP Paisley Mill, 125 Fergislie, Paisley, PA1 2UZ
- Schedule: 8 hour shifts; typical hours between 07:00 to 22:00
Responsibilities
- Serving retail customers by greeting them; making sure they are able to find all the products they seek; ensuring customer needs are fulfilled
- EPOS till operation; entering prices, scanning prices of marked products, cash handling
- Resolves pricing issues by requesting price checks; verifying questionable prices; substantiating discounted items and special promotions
- Ensuring the shop and forecourt is fully stocked, merchandised and presentable at all times
- Stock Management; stock counts and product rotation to maintain product quality, reduce waste and promote product freshness
- Stock Deliveries; handling stock deliveries in a fast, efficient and tidy manner
- Maintains safe, secure, and clean work environment by following and enforcing food handling standards; adhering to check-out procedures; complying with sanitation and legal regulations
What you can expect
- A chance to work alongside our friendly, motivated and helpful Team
- Exposure to a wide variety of work
- Vast training and development opportunities within our large retail chain
- A competitive pay package
- Flexible working opportunities
Candidate Profile / Skills & Qualifications
- Customer Service
- Safety Management
- Dependability
- Attention to Detail
- Teamwork
- Multi-tasking
- Proactive
- General Maths Skills
- Quality Focus
- Food Sanitation
- Job Knowledge
What we’re looking for
We welcome applications by candidates who:
- Take pride in serving customers innovatively and to a high standard
- Enhance the retail chain’s reputation by accepting ownership of task
- Explore opportunities to add value to job accomplishments
- Are reliable
- Work effectively in a team environment
- Maintain high quality practices by following and enforcing standards
- Are keen to learn and participate in new educational opportunities
Notes
- Job Types: Full-time, Permanent
- Job Type: Part-time
- Pay: £12,000.00-£18,000.00 per year
- Education:
#J-18808-Ljbffr
Customer Services Advisor/Shop Assistant employer: Sood Enterprises Ltd
Contact Detail:
Sood Enterprises Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor/Shop Assistant
✨Tip Number 1
Familiarise yourself with BP Paisley Mill and its community. Understanding the local area and the specific needs of customers can help you stand out during interviews, as it shows your commitment to providing excellent service.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully resolved customer issues or enhanced their experience, as this is crucial for a role focused on customer interaction.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. This role requires working closely with a team, so showing that you can contribute positively will be beneficial.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards in a retail environment. Share your thoughts on stock management and cleanliness, as these are key responsibilities in the job description.
We think you need these skills to ace Customer Services Advisor/Shop Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your ability to handle cash, manage stock, and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how your skills align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, attention to detail, and dependability. These are crucial for the Customer Services Advisor role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sood Enterprises Ltd
✨Show Your Customer Service Skills
As a Customer Services Advisor, your ability to interact positively with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, showcasing your problem-solving skills and dedication to service.
✨Demonstrate Teamwork
This role requires working closely with a team. Be ready to discuss your experiences in team settings, highlighting how you contribute to group success and support your colleagues. Mention any specific instances where teamwork led to improved outcomes.
✨Highlight Attention to Detail
Attention to detail is key in maintaining stock and ensuring a clean environment. Prepare to talk about how you ensure accuracy in your work, whether it's through stock management or adhering to safety standards.
✨Express Your Willingness to Learn
The company values candidates who are eager to learn and grow. Share your enthusiasm for personal development and any relevant training or educational opportunities you've pursued in the past, demonstrating your commitment to improving your skills.