Facilities Assistant (Contracted via CBRE, 24 month contract)

The Facilities Assistant will be part of a wider Facilities team responsible for the day‑to‑day operation of Sony Interactive Entertainment's London campus. The role will support the delivery of workplace services across multiple buildings, ensuring a safe, efficient, and welcoming environment for staff and visitors. The successful candidate will be responsible for facilities administration, helpdesk management, health and safety compliance, contractor coordination, meeting room management, workplace experience initiatives, and supporting internal events. The role will also provide cover for the Event Specialist during periods of annual leave and absence.

Facilities Operations

• Monitor and manage the Facilities Helpdesk and Facilities mailbox.
• Resolve Facilities tickets in a timely and professional manner.
• Carry out daily building inspections and health & safety checks.
• Ensure meeting rooms, collaboration spaces, kitchens, and communal areas are maintained to a high standard.
• Conduct new starter inductions and workplace orientation tours.
• Maintain accurate records of new starters and leavers.
• Manage stationery ordering, stock control, and general office supplies.
• Act as the first point of contact for workplace‑related queries.
• Raise purchase orders and assist with budget tracking.
• Ensure site signage is current, compliant, and appropriately displayed.
• Carry out DSE assessments and provide workplace ergonomic support.

Health, Safety & Compliance

• Assist in maintaining compliance with Health & Safety legislation.
• Assist with organising Fire Marshal and First Aid training programmes.
• Support Health & Safety audits and compliance reviews.

Internal Events & Hospitality

• Support the planning and delivery of internal events, meetings, and workplace activities.
• Coordinate meeting room setups, furniture requirements, and hospitality arrangements.
• Liaise with catering and cleaning teams to ensure events are delivered successfully.

Event Specialist Cover

• Manage internal room bookings and event requests.
• Coordinate apartment bookings and accommodation administration.
• Liaise with catering providers to arrange hospitality requirements.
• Coordinate cleaning schedules for apartments and event spaces.
• Support event planning, logistics, and on‑site event delivery.
• Act as a key point of contact for event stakeholders and visitors.

Essential

• Previous experience working within a Facilities, Workplace, Hospitality, or Corporate Services environment.
• Excellent customer service and communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT skills, particularly Microsoft Outlook, Excel, PowerPoint, and Teams.
• Ability to work independently and use initiative.
• Flexible, adaptable, and solutions‑focused approach.
• Strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Experience coordinating suppliers, contractors, or service providers.

Desirable

• IOSH qualification or willingness to obtain.
• Experience supporting workplace events.
• Knowledge of Health & Safety legislation and risk assessments.
• Experience using Facilities Helpdesk systems.