Contract Type:
Full-time studio based (9:30am–6:00pm). Shorter days (e.g. 10:00am–4:00pm) may be considered pro rata basis.
Salary:
£30,000–£40,000 depending on experience (based on a 40-hour week)
Initially there will be a cross over training period of 3-4 months. During this time full time work may not be necessary if the maternity covers prefers to work part time.
About Us
Sonya Winner Rug Studio is a boutique, award-winning luxury design studio celebrated for bold, vibrant, and original contemporary rugs that instantly elevate any interior. With a strong digital presence (90% of our sales are online), we collaborate with interior designers and private clients worldwide — many of whom return to us again and again. Our mission? To spread joy through design. We’re now seeking a proactive and highly organised Creative Studio Manager to help us do just that.
Where You’ll Work
Our studio and showroom is a hidden gem in a peaceful corner of North London, just five minutes from the Overground and Northern Line. Bright, spacious, and full of natural light, it features a fully equipped kitchen, a shower for runners and cyclists, and even a friendly studio dog. You’ll join a supportive, hands-on environment with plenty of room to grow.
What You’ll Be Doing
Creative & Digital Content (with our Social Media Specialist)
- Collaborate with the Creative Director on creative projects – designing rugs, cushions, throws etc
- Upload and manage client testimonials and imagery
- Support product photography and styling (depending on your skills and interest)
- Help create product pages for new rug designs and limited editions –
- Contribute to brand storytelling and marketing ideas on social media
- Create and refine two newsletters per month in Klaviyo (training provided), working alongside the Social Media Specialist
Website & E-Commerce (WordPress/WooCommerce)
- Add new products and ensure stock levels are accurate (training provided)
- Manage the ex-display section (adding/removing rugs as needed)
- Maintain website content and ensure it looks beautiful and up to date
Managing Weaving Production
- Create purchase orders for stock and customer orders, and share them with suppliers
- Upload artwork for weavers via G-Drive, check corresponding graphs, and track production images (yarn, weaving, finishing) to ensure schedules are met
- Maintain G-Sheets for each weaver and update the master G-Sheet tracking all production
Shipping & Logistics
- Track and manage stock held with weavers in India, maintaining accurate G-Sheets
- Coordinate shipments from weavers to customers or to the London stockroom
- Liaise with logistics partners in India via WhatsApp and shared G-Sheets
- Pack and prepare in-house orders for dispatch, ensuring high presentation standards
- Track shipments, manage documentation, and maintain shipping records
- Coordinate rug deliveries and update stock systems
Studio & Showroom Management
- Ensure the studio and showroom are always well-presented
- Organise and maintain the colour pom library for rug designs
- Keep the studio handbook updated with how-to guides and videos
- Liaise with IT support as needed
- Oversee cleaning schedules and waste collection
- Order and manage studio supplies
Customer Relationships
- Welcome customers to the showroom and assist with purchases
- Prepare quotations using our in-house software
- Update the CRM and follow up with customers to secure sales
- Respond to customer enquiries via email, online chat, WhatsApp, and other channels
Stock & Inventory Management
- Receive and inspect new rugs
- Label and file rugs in the stockroom
- Monitor inventory and reorder as needed
- Conduct biannual stock takes
- Ensure accuracy across internal and online stock records
Finance & Admin Support
- Coordinate with our bookkeeper (Natalie) to send customer invoices and receipts she has prepared
- Download and organise supplier invoices
- Help maintain accurate financial records for the bookkeeper
Growth & Development
This is a hands-on, varied role offering a front-row seat to the day-to-day running of a vibrant creative business. You’ll work closely with the Creative Director, who brings over 35 years of experience in the creative industry.
Skills Required
- Minimum of 2 years’ experience in a similar role
- Fluent English with strong writing skills
- Interest in design and art (degree or equivalent qualification preferred)
- Extremely well organised with excellent attention to detail
- Reliable, punctual, and strong planning skills
- Experienced with Apple Mac, Microsoft Office (especially Excel), and Google Sheets
- Knowledge of Adobe Suite (especially Photoshop and preferably illustrator and InDesign) is an advantage
-Full-time, Permanent Studio based Mon-Fri
-29 days holiday
Applicants must have the unrestricted right to work in the UK and be able to provide references.
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