This role is available for internal applications only.
Term:Permanent
Hours of work: Days
Grade:C2
Role Overview:
The warehouse is currently recruiting for a Product booking and dispatch operative to work within the point G customer facing area of service center. The ideal candidate will be responsible for booking and dispatching customer units, liaising with customers and supporting any queries from customers to support in the resolution of said cases. The operative will work closely with team players to achieve daily KPI’s while also the operative will also be able to work to use admin based skills, produce high quality data for servicing and have good 5S standards whilst demonstrating good Sony Values and Behaviors within the company.
Key Responsibilities
- Booking in and dispatch of customer products with high attention to detail and good levels of service
- Track incoming & outgoing and escalated concerns via correct methods.
- WIP control & priorities.
- Communicate with internal and external customers.
Person Specification:
Essential
- Ability to work on own initiative with excellent work ethic.
- Flexible to work in other areas within the warehouse.
- Computer literate with a high level of key board skills.
- Warehouse Knowledge would be preferable.
- Attention to Detail
- Ability to work 2 Shifts
Desirable
- Experience with the Oracle system
- Knowledge of production material process flows
- Experience of working in a fast paced, mass production environment
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Warehouse Operator - Service in Pencoed employer: Sony
At Sony Interactive Entertainment, we pride ourselves on being not just the Best Place to Play, but also the Best Place to Work. Located in the vibrant city of London, our hybrid work culture fosters innovation and collaboration, offering employees the chance to engage with cutting-edge technology while supporting a global security program. With a commitment to employee growth, diversity, and a dynamic work environment, we provide unique opportunities for professional development and meaningful contributions to the PlayStation brand.
