Project Manager - Live Services in London

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Role overview: As part of the Central Live Service team, you will play a critical role within our central production team, supporting our Live Services processes and strategy. This position focuses on driving operational efficiency, alignment, and delivery excellence across cross-functional teams, ensuring that core services, tools, and live operations support the needs of our game studios, live titles and general business.

What you'll be doing:

• Project Coordination & Delivery: Plan, track, and coordinate central initiatives, while supporting the leadership team in maintaining structured oversight across a broader portfolio, ensuring alignment with studio and company priorities.
• Live Service Support: Partner with live operations, production, and technology teams to coordinate updates, service releases, and live event schedules across titles.
• Cross-Functional Alignment: Facilitate communication between development, publishing, analytics, and platform teams to ensure smooth execution of shared services, tools, and processes.
• Process Optimisation: Find opportunities to streamline workflows, improve documentation, and standardise methodologies across the organisation.
• Reporting & Risk Management: Maintain project documentation, dashboards, and reports on surface status, dependencies, risks and mitigation plans. Coordinate and prepare materials in support of the Senior Director of Production, consolidating cross-functional inputs to meet evolving and time-sensitive leadership requests.
• Stakeholder Management: Work closely with senior leadership to maintain alignment and accountability across initiatives, tracking commitments, surfacing risks or misalignment, and constructively challenging where needed.

What we are looking for:

• Shown experience managing projects in a live service or game development environment.
• Strong understanding of live operations workflows, release management, and post-launch production.
• Skilled in project management methodologies (Agile, Scrum, Kanban) and related tools (e.g., Jira, Confluence, Asana).
• Excellent communication, organisational, and problem-solving skills.
• Collaborative approach with the ability to influence and coordinate across teams and subject areas.

This hybrid position involves in-office work one day per week, with occasional travel for off-site events. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.