Director of Product Management in London

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

As the Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.

Responsibilities

• Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities and successfully launch and manage live service titles.
• Engage with game teams on everything from high-level product and commercial strategy to evaluating design specs and mockups, with a focus on product prioritization and roadmaps.
• Identify opportunities for product performance growth for various titles, influence key stakeholders, and drive initiatives to a successful outcome through strong relationships.
• Develop and share best practices to help game studios stand up and evolve their processes and capabilities.
• Define product strategy frameworks and standards for live service titles, tailoring approaches to the needs of individual games and studios.
• Define and evolve core KPIs in partnership with other publishing resources (analytics, research, marketing, etc), ensuring consistent measurement and actionable insights across titles.
• Establish and evolve live service operating rhythms (goal setting, performance reviews, experimentation, roadmap planning, decision trees) across titles.
• Partner with finance and forecasting teams to refine revenue models, ensuring assumptions align with product strategy and core KPIs.
• Manage, develop, and grow a small team of product management and live service design talent, leading and inspiring a highly skilled team.
• Connect development teams across PlayStation studios to the latest competitive research, analyze industry trends, and define best practices.
• Function as a conduit between multiple studios to foster knowledge sharing and deeper collaboration.
• Help define the processes and methodologies used centrally to level up our product management craft and improve the way we build and operate live service games.

Qualifications & Skills

• Strong experience in product management and/or live service design focused on feature development and live operations.
• Proven track record working in complex, matrixed development/publishing organizations to deliver outsized results on successful live games.
• Seasoned people leader with an ability to manage, lead and inspire a highly skilled team.
• Demonstrated track record of success driving initiatives that positively impact core KPIs.
• Expert data fluency and track record of partnering with analytics, research, and insights groups.
• Experience with game economy and/or monetization modeling and experience with analytical tools (e.g. Looker, Tableau, etc.).
• Diverse development experience spanning different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.).
• Expert ability to connect creative vision, analytics, and business goals – turning data into actionable product and design decisions.
• Deep understanding of industry trends and the competitive landscape, including player motivations and audience segments across genres.
• Ability to understand, conceptualize, and improve the design of game systems, features, and mechanics, providing recommendations to shape the direction of the product.
• Experience working across products at different development stages (incubation, live operations, etc.).
• Strong business and financial acumen, with experience driving revenue forecasting and KPI frameworks for live service products.
• Experience working with publishing partners (marketing, release management, store, etc.).
• Experience partnering with leadership/executives at a studio and publishing level.

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