At a Glance
- Tasks: Lead and optimise Talent Acquisition programs to enhance recruiting processes and outcomes.
- Company: Join Sony Interactive Entertainment, a leader in gaming and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a global team that values creativity and collaboration.
- Why this job: Make a real impact in a dynamic environment while driving operational excellence.
- Qualifications: 5+ years in Talent Acquisition Operations with strong analytical and project management skills.
The Talent Acquisition Operations Program Manager drives operational excellence, program execution, and continuous improvement across the Global Talent Acquisition organization. This role partners closely with Talent Acquisition, HR, Analytics, and business stakeholders to optimize recruiting processes, enable technology adoption, support organizational change, and deliver scalable solutions that improve hiring outcomes. The ideal candidate combines strong program management expertise with recruiting operations knowledge, analytical problem‑solving skills, and a passion for driving efficiency through systems, data, and process improvement.
Responsibilities
- Lead and execute Talent Acquisition programs and projects, providing governance, project planning, stakeholder communication, risk management, and successful delivery against business objectives.
- Serve as a Talent Acquisition Operations subject matter expert, identifying opportunities to improve recruiting processes, operational efficiency, and hiring outcomes.
- Support the optimization, implementation, and adoption of Talent Acquisition technologies, including applicant tracking systems, CRM platforms, scheduling tools, and related recruiting systems.
- Drive change management initiatives by developing communications, training resources, and documentation that enable successful adoption of new processes, tools, and ways of working.
- Analyze recruiting and workforce data, maintain data integrity, and translate insights into actionable recommendations that support decision‑making and continuous improvement.
- Partner cross‑functionally with Talent Acquisition, HR, Analytics, and business stakeholders to deliver operational support, ensure compliance, and drive scalable solutions across the organization.
Qualifications
- 5+ years (or equivalent) experience in Talent Acquisition Operations, Recruiting Operations, HR Operations, Program Management, or a related field.
- Proven experience managing multiple projects and cross‑functional initiatives from planning through execution.
- Strong analytical, problem‑solving, and project management skills.
- Experience working with HR and recruiting systems (e.g., Workday, Greenhouse, CRM platforms, Beeline, or similar).
- Excellent communication, stakeholder management, and collaboration skills.
Desired Qualifications
- Experience supporting global recruiting organizations and large‑scale operational initiatives.
- Knowledge of data privacy, employment compliance, and governance practices (e.g., GDPR).
- Experience driving process improvement, change management, and technology adoption.
- Ability to navigate ambiguity, influence stakeholders, and drive operational excellence in a fast‑paced environment.
About the Company
Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting‑edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Talent Acquisition Operations Program Manager in City of Westminster employer: Sony
At Sony Interactive Entertainment, we pride ourselves on being not only the Best Place to Play but also the Best Place to Work. Our vibrant work culture fosters innovation and collaboration, offering employees ample opportunities for growth and development within a dynamic technology environment. With a commitment to operational excellence and a focus on continuous improvement, we empower our Talent Acquisition Operations team to drive impactful change while enjoying the unique advantage of being part of a globally recognised brand that values creativity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Acquisition Operations Program Manager in City of Westminster
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including Sony, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Sony!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Talent Acquisition Operations Program Manager in City of Westminster
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Sony that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Talent Acquisition Operations Program Manager at Sony, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at Sony
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Sony to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
