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For Companies At a Glance
- Tasks: Support and maintain IT infrastructure for PlayStation Studios, ensuring performance and security.
- Company: Join PlayStation, a global leader in entertainment under Sony Interactive Entertainment.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and on-site perks.
- Why this job: Be part of an innovative team that values diversity and empowers creativity.
- Qualifications: 4+ years in infrastructure operations; strong technical skills in servers and networking required.
- Other info: Equal Opportunity Employer committed to inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Role Overview
As an Infrastructure Analyst, you will play a key role in handling and supporting the IT infrastructure that underpins our PlayStation Studios Services (PSS) operations. You will ensure the availability, performance, and security of servers, storage, and networks across our data centers. This includes collaboration with internal teams and external partners to deliver reliable and scalable infrastructure services.
Key Responsibilities
- Provision, configure, and maintain physical and virtual servers (Windows, Linux).
- Administer storage systems, including capacity planning and performance tuning.
- Apply system and security updates, patches, and configuration changes.
- Manage backup and disaster recovery solutions ensuring data resilience.
- Supervise infrastructure health, diagnose performance issues, and proactively respond to incidents.
- Support configuration and operation of networking infrastructure, including Juniper-based and wireless technologies.
- Provide application-level support for production tools (e.g., Perforce) and other studio-specific software.
- Collaborate with IT peers across regional and global teams to develop and implement standard methodologies and shared solutions.
- Participate in infrastructure-related projects, providing technical expertise and ensuring timely delivery.
- Maintain awareness of cloud platforms and solutions, understanding their impact on infrastructure operations.
Core Duties
- Ensure infrastructure services align with Studio IT standards (CIS/GIS).
- Participate in incident response, root cause analysis, and remediation activities.
- Support change management, release planning, and validation of new services.
- Contribute to security operations, including patching, threat monitoring, and remediation.
- Maintain documentation, asset records, and configuration details.
- Support business continuity plans and respond to infrastructure-related security incidents.
- Stay aligned with Studio IT information security policies and business continuity processes including the Studio IT calling tree.
- Collaborate with multi-functional teams to support business operations and infrastructure improvements.
- Assist in the development and enforcement of IT standards and policies.
Skills & Experience
- At least 4 years of experience in infrastructure operations in an enterprise or studio environment.
- Deep technical knowledge of server platforms (Windows, Linux).
- Proficient with Active Directory / LDAP and authentication systems.
- Deep understanding of networking technologies.
- Skilled in managing network storage and backup/recovery systems.
- Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible).
- Familiarity with monitoring (Zabbix) and diagnostic tools.
- Comfortable working within ITIL frameworks including incident, problem, and change management.
- Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure.
- Strong analytical and problem-solving skills.
- Superb communication and interpersonal abilities.
Preferred Qualifications
- Experience supporting creative or production environments.
- Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible).
- ITIL certification or demonstrable service management experience.
- Demonstrable ability to work effectively in fast-paced, collaborative team settings.
- Experience in conducting vulnerability assessments and implementing remediation plans.
- Understanding compliance requirements relevant to the industry.
Benefits:
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Infrastructure Analyst employer: Sony Playstation
Contact Detail:
Sony Playstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows and Linux server platforms, networking technologies, and virtualisation tools like VMware or Hyper-V. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and the specific challenges they face in their infrastructure operations. This can provide you with valuable talking points during your interview.
✨Tip Number 3
Stay updated on the latest trends in cloud platforms and how they integrate with existing infrastructure. Being able to discuss recent developments in AWS, Azure, or Google Cloud can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your problem-solving skills by thinking of examples from your past experience where you've successfully diagnosed and resolved infrastructure issues. This practical knowledge is crucial for the role and will impress your interviewers.
We think you need these skills to ace Infrastructure Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in infrastructure operations, particularly with server platforms like Windows and Linux. Emphasise any experience you have with networking technologies and virtualised environments.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and innovation. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work in collaborative team settings, as these are key for the Infrastructure Analyst role.
Showcase Relevant Skills: Clearly list your technical skills related to the job description, such as proficiency in Active Directory, backup/recovery systems, and familiarity with cloud platforms. Use specific examples to illustrate how you've applied these skills in previous roles.
Highlight Soft Skills: Don't forget to mention your communication and interpersonal abilities. The role requires collaboration with various teams, so showcasing your ability to work effectively with others will strengthen your application.
How to prepare for a job interview at Sony Playstation
✨Showcase Your Technical Skills
As an Infrastructure Analyst, you'll need to demonstrate your deep technical knowledge of server platforms and networking technologies. Be prepared to discuss specific projects where you've successfully managed servers, storage systems, or network infrastructure.
✨Understand the Company Culture
PlayStation values diversity and innovation. Familiarise yourself with their mission and values, and be ready to explain how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples from your past experience where you diagnosed performance issues or responded to incidents, and be ready to explain your thought process and the outcomes.
✨Highlight Collaboration Experience
Collaboration is key in this role. Be ready to share examples of how you've worked with cross-functional teams to implement solutions or improve infrastructure services. Emphasising your interpersonal skills will demonstrate your ability to thrive in a team-oriented environment.
