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For Companies At a Glance
- Tasks: Support PlayStation developers in using development tools and solve technical issues.
- Company: Join the innovative team at PlayStation, a leader in gaming and entertainment.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make an impact in the gaming industry.
- Qualifications: Degree in Computer Science or 2 years of C/C++ experience; bilingual in English and Japanese.
- Other info: Collaborative environment with opportunities to attend conferences and present products.
The predicted salary is between 28800 - 43200 £ per year.
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
The role
The primary role is to support English and Japanese speaking PlayStation developers in their use of PlayStation development tools.
To support them, you will need to gain a thorough knowledge of the products and an understanding of the C/C++ code they are developing with the products.
This is a technical role that involves investigating and resolving developer problems. Additionally, over time you will meet with PlayStation developers to investigate problems, demonstrate products, and give presentations about our products in both English and Japanese.
The ideal candidate will be able to communicate technical issues clearly, be patient with busy developers and, above all, enjoy solving problems. You will also need strong account management skills to ensure all issues under your supervision are handled promptly and to resolution.
You will work closely with the product development team’s highly skilled programmers. You will also be part of a team of support engineers working together across different time zones, where sharing knowledge and information is essential.
What you’ll be doing
- Discussing technical issues with English and Japanese speaking PlayStation developers.
- Investigating problems to reproduce them or find workarounds.
- Record and manage bug reports and feature requests.
- Translate technical conversations and materials between English and Japanese.
- Attend conferences to meet with PlayStation developers, demonstrate products, and present materials.
- Contribute to the production of training videos.
- Present product information to developers.
- Personal project time.
What we are looking for
Must have
- Computer Science or Computing related degree or at least 2 years practical experience of C/C++ programming.
- Microsoft Windows experience.
- Strong communication skills; a good standard of spoken and written skills in English and Japanese.
- Strong presentation skills.
- Strong organizational skills.
- Strong interpersonal skills.
- Collaborates well in a team.
- Strong problem-solving & critical thinking skills.
Nice to have
- Experience with Linux and/or MacOS
- Experience with Rust and/or C# programming languages
- Experience with Open-source Clang/LLVM toolchain.
- Experience with console development SDKs.
- Experience with game engines such as Unity and Unreal Engine.
- A passion for problem-solving.
- Strong work ethic to provide high quality support and resolve issues.
- Previous experience of supporting software products, including bug reporting.
- An understanding of how to use assemblers, linkers, compilers, performance analyzers, and debuggers.
- Knowledge of the video games industry.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Developer Support Engineer (Business-level Japanese required) employer: Sony Playstation
Contact Detail:
Sony Playstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Support Engineer (Business-level Japanese required)
✨Tip Number 1
Get to know the company inside out! Research PlayStation's products, culture, and values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills and be ready to discuss them! Brush up on your C/C++ knowledge and be prepared to solve problems on the spot. This will demonstrate your capability and confidence during interviews.
✨Tip Number 3
Network like a pro! Attend industry events or conferences where PlayStation developers might be present. Engaging with them can give you insights and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows your commitment to joining the PlayStation family. Don’t miss out on this opportunity!
We think you need these skills to ace Developer Support Engineer (Business-level Japanese required)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for gaming and technology shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the PlayStation community and the products we create.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience with C/C++ programming and any other skills mentioned in the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language to explain your technical skills and experiences. We appreciate when candidates can communicate complex ideas simply, especially since you'll be helping developers solve problems.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sony Playstation
✨Know Your Tech Inside Out
Make sure you have a solid understanding of C/C++ programming and the PlayStation development tools. Brush up on your technical knowledge and be ready to discuss specific examples of how you've solved problems in the past.
✨Practice Your Bilingual Skills
Since this role requires communication in both English and Japanese, practice translating technical terms and conversations. You might even want to prepare a few key phrases or explanations in both languages to demonstrate your fluency during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've tackled complex issues in previous roles. Think of specific scenarios where you identified a problem, investigated it, and found a solution. This will highlight your critical thinking and problem-solving abilities.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the products you'll be working with, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
