Ecommerce Manager

Ecommerce Manager

Full-Time No working from home possible
Sony Music Entertainment

Join to apply for the Ecommerce Manager role at Sony Music Entertainment.

Ceremony Of Roses is Sony’s in‑house merchandise team that manages the merch for a host of artists across many genres. We are rapidly growing and have an exciting opportunity to join the team. With the huge recent growth of direct‑to‑fan sales, we are seeking a person who can coordinate the entire process of running an artist’s online store from start to finish, including product ideas, asset creation, inventory management, P&L, ticket bundles and merch ranges.

What you’ll do:

  • Set up the official artist store, collaborating with various internal UK/US teams and be the point person for artist management and internal colleagues regarding each store.
  • Liaise with the design team to create the merch range, obtain artist approval, and then get the range into production, ordering appropriate quantities and pricing accordingly.
  • Manage the life cycle of album pre‑orders, bundles, ticket bundles and inventory levels, working closely with CRM/Digital teams and advising best practice on social media assets, digital spend & strategy/execution.
  • Ensure the store is appropriately linked.
  • Maintain the on‑store merch range by staying on top of trends and initiating exciting new drops.
  • Liaise with the Operations Manager to ensure stock is ordered/delivered within the expected timeframe.
  • Generate pre‑order/sales reports and inventory reports.
  • Manage the P&L for each store, using past data to make informed decisions.

Who you are:

  • Previous experience in a similar Ecommerce role.
  • A passion for creating merch items and seeing the fan excitement when launched.
  • Meticulous attention to detail and familiarity with Excel spreadsheets & calculators.
  • Experience of the fast‑paced, reactive business of an artist’s or entertainment online store.

What we give you:

  • You join a vibrant global community with the opportunity to channel your passion every day.
  • A modern office environment designed for you, empowering you to bring your best.
  • Investment in your professional growth and development, enabling you to thrive in our community.
  • The space to accelerate progress, positively disrupt and create what happens next.
  • Opportunity to champion positive change and contribute to our social impact, diversity, equity and inclusion initiatives.
  • An excellent range of benefits, including private medical cover, a generous pension scheme, life assurance, income protection, plus music‑industry perks and winter‑break time off.

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other

Location: London, England, United Kingdom

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Sony Music Entertainment

Contact Details:

Sony Music Entertainment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ecommerce Manager

Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Sony Music Entertainment are looking for when hiring for a Ecommerce Manager.

Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Sony Music Entertainment for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.

Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Sony Music Entertainment as a Ecommerce Manager, rub shoulders with their representatives when possible!

Utilise Company Resources

Don’t forget to check out Sony Music Entertainment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Sony Music Entertainment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Sony Music Entertainment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Sony Music Entertainment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at Sony Music Entertainment

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Sony Music Entertainment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Sony Music Entertainment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!