Ecommerce Manager - Ceremony of Roses London

Ceremony Of Roses are Sony’s in-house merchandise team that manage the merch for a host of artists in many genres. We are rapidly growing and have an exciting opportunity to join the team. With the huge recent growth of direct to fan sales, we are seeking a person that can coordinate the entire process of running an artist online store from start to finish, including product ideas, asset creation, inventory management, P&L, ticket bundles and merch ranges.

What you’ll do:

• Set up the official artist store collaborating with various internal UK / US teams and be the point person for artist management, internal colleagues regarding each artist store.
• Liaise with the design team to create the merch range, obtain artist approval & then get the range into production, ordering appropriate quantities and pricing accordingly.
• Manage the life cycle of album pre‑orders, bundles, ticket bundles and inventory levels, working closely with CRM / Digital teams and advising best practice on social media assets, digital spend & strategy/execution. Ensuring store is appropriately linked.
• Maintain on‑store merch range by staying on top of trends and initiating exciting new drops.
• Liaise with Operations Manager ensuring stock ordered/delivered within expected timeframe.
• Generate pre‑order/sales reports and inventory reports.
• Manage the P&L for each store, using past data to make informed decisions.

Who you are:

• At least 2 years experience in a similar Ecommerce role is required.
• A passion for creating merch items & seeing the fan excitement when launched.
• Meticulous attention to detail and know a thing or two about Excel spreadsheets & good with a calculator.
• Experience of the fast paced, reactive business of an artists’ online store.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day.
• A modern office environment designed for you, empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks.
• There’s also time off over winter break.

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Please note that applicants must be at least 18 years of age.