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For Companies At a Glance
- Tasks: Support developers in integrating PlayStation tech and solve their challenges.
- Company: Join the innovative team at Sony Interactive Entertainment, a leader in gaming.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a dynamic environment where your passion for gaming meets technology.
- Qualifications: Experience in game development or technical support with strong communication skills.
- Other info: Diverse and inclusive workplace that values innovation and creativity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
About The Role
We need an outgoing individual with technical know-how for the Technical Account Manager I position in the Developer Technology Group. Ideal for candidates with a client‑centric mentality and basic experience in game development or technical support.
TAMs liaise between our platform and development teams, assisting with integrating PlayStation tech and supporting developer needs.
Key Responsibilities
- Support developers in adopting and integrating PlayStation tools and technologies.
- Facilitate solutions to partner needs, both proactively and reactively.
- Track, manage, and own technical relationships with assigned partner studios.
- Collaborate with internal engineering and account teams to diagnose and resolve issues.
- Document and raise developer feedback to influence platform improvements.
- Help in preparing and delivering technical presentations and training.
- Participate in developer events and contribute to knowledge‑sharing initiatives.
- Maintain accurate records of partner interactions and project achievements.
Qualifications
- A service‑or customer‑centered demeanor and soft skills.
- Proven experience of more than 3 years in game development, QA, production, or technical support.
- Familiarity with console development environments and publishing workflows.
- Knowledgeable of game development pipelines, technical risks, and cross‑collaboration.
- Technical experience: basic understanding of C/C++, Python, Java, or similar programming languages.
- Strong communication and organizational skills.
- Skilled and proficient in presenting technical information to varied audiences.
- Ability to work independently and prioritize multiple tasks.
Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Seniority level
- Not Applicable
Employment type
- Full‑time
Job function
- Sales and Business Development
Industries
- Software Development, Consumer Services, and Entertainment Providers
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Technical Account Manager employer: Sony Interactive Entertainment
Contact Detail:
Sony Interactive Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sony Interactive Entertainment on LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which can double your chances of landing that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical know-how and any relevant projects you've worked on. This is your chance to demonstrate how you can support developers and integrate PlayStation tech effectively.
✨Tip Number 3
Practice makes perfect! Get ready for the interview by rehearsing common questions related to game development and technical support. We want to ensure you can confidently communicate your experience and how it aligns with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive features and tips available there that can help you stand out in the hiring process.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for gaming and technology shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the PlayStation brand and its community.
Tailor Your Experience: Make sure to highlight your relevant experience in game development or technical support. We’re looking for candidates who can demonstrate their understanding of console development environments and how they can apply that knowledge to help our partners.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we want to understand your skills and experiences without having to decipher complex language.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sony Interactive Entertainment
✨Know Your Tech
Brush up on your technical knowledge, especially around game development and the programming languages mentioned in the job description. Be ready to discuss how you've used C/C++, Python, or Java in past projects, as this will show your technical prowess and relevance to the role.
✨Showcase Your Soft Skills
Since the role requires a customer-centred approach, prepare examples that highlight your communication and interpersonal skills. Think of situations where you successfully managed client relationships or resolved conflicts, as these stories will resonate well with the interviewers.
✨Understand PlayStation's Ecosystem
Familiarise yourself with PlayStation's products and services, especially the latest developments like PS5 and PSVR. Being able to discuss how these technologies impact developers will demonstrate your genuine interest in the company and its mission.
✨Prepare for Technical Presentations
Since you'll be involved in delivering technical presentations, practice explaining complex concepts in simple terms. Consider creating a mock presentation on a relevant topic, as this will help you feel more confident and articulate during the actual interview.