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- Tasks: Manage complex HR cases and improve processes for a better employee experience.
- Company: Join Sony Interactive Entertainment, a global leader in gaming and entertainment.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and on-site gym access.
- Why this job: Be part of an inclusive culture that values innovation and diversity in the gaming industry.
- Qualifications: 5+ years in HR advisory with expertise in HR processes and compliance required.
- Other info: Opportunity to leverage AI tools and work with a passionate team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Senior People Experience Advisor role at Sony Interactive Entertainment Join to apply for the Senior People Experience Advisor role at Sony Interactive Entertainment Get AI-powered advice on this job and more exclusive features. Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Role overview: We’re looking for an experienced Senior PX Advisor to join our team. The successful candidate will be responsible for managing complex cases, process improvement and compliance, and acting as an escalation point for HR-related issues. This role requires deep expertise in people processes and technology across EMEA, strong analytical skills and the ability to build solid relationships with key partners in People Experience, Talent Acquisition, People Technology, Compensation and Benefits teams. What you\’ll be doing: Subject matter expert: Act as the process owner for defined PX processes, taking ownership for supporting documentation, creation / maintenance of knowledge articles, coaching and guiding others to build team expertise. Process Improvement: Review and optimise processes, automating and streamlining where possible, ensuring the smooth operation of PX processes, delivering a great experience for employees. Support self-service culture: analyse case trends, building out Tier 0 support for employees to drive a self-service culture. Ensure articles are informative, easy to find, reviewed and updated on a regular basis. Leverage AI powered tools and systems: to identify patterns and trends, using insights to create a frustration experience for our people and drive process excellence. Compliance: ensure compliance with process, policy and legislation. This includes right to work compliance and audit checks (SOX and PWC audits). Complex Case management: lead on complex queries, guiding the team to answer complex cases and troubleshoot complex process and systems issues. Work closely with centres of expertise: to support on the execution of cyclical activities and acting as a first line of support for related questions. PXT support: Manage complex Workday activities e.g. cancelling / rescinding business processes, carrying out bulk uploads and requesting or amending Workday reports. General HR tasks: support the team with business as usual activity covering all PX cases including hire, onboarding, employee lifecycle queries and benefit processing to offboarding What we\’re looking for: 5+ years experience (or equivalent) working in a PX/HR Advisory role with exposure to HR processes, policies and best practice across EMEA region. Subject matter expertise in core HR processes. Proven experience in HR process improvement, compliance and complex query management. Strong analytical skills and ability to streamline processes and leverage technology to improve the employee experience. Ability to manage complex cases and serve as an escalation point. Systems experience with Workday, Greenhouse and ServiceNow would be a big plus! Benefits: Discretionary bonus opportunity Hybrid Working (within Flexmodes) Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Human Resources Industries Software Development, Consumer Services, and Entertainment Providers Referrals increase your chances of interviewing at Sony Interactive Entertainment by 2x Sign in to set job alerts for “Senior Human Resources Advisor” roles. 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Senior People Experience Advisor employer: Sony Interactive Entertainment
Contact Detail:
Sony Interactive Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior People Experience Advisor
✨Tip Number 1
Familiarise yourself with Sony Interactive Entertainment's core values and culture. Understanding their commitment to diversity and inclusion will help you align your responses during interviews, showcasing how you can contribute to their inclusive environment.
✨Tip Number 2
Leverage your network to connect with current or former employees at Sony. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior People Experience Advisor role.
✨Tip Number 3
Prepare to discuss specific examples of your experience with HR process improvement and compliance. Highlighting your analytical skills and how you've successfully managed complex cases will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on the latest trends in HR technology, especially tools like Workday, Greenhouse, and ServiceNow. Being knowledgeable about these systems will not only impress your interviewers but also show that you're ready to leverage technology to enhance employee experience.
We think you need these skills to ace Senior People Experience Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR advisory roles, particularly focusing on people processes and compliance. Use keywords from the job description to demonstrate your fit for the Senior People Experience Advisor position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating an inclusive work environment and your expertise in process improvement. Mention specific examples of how you've successfully managed complex cases or improved HR processes in previous roles.
Showcase Analytical Skills: Since strong analytical skills are crucial for this role, include examples in your application that demonstrate your ability to analyse data and streamline processes. Highlight any experience with tools like Workday or ServiceNow if applicable.
Highlight Team Collaboration: Emphasise your ability to build relationships with key partners in HR. Provide examples of how you've collaborated with different teams to enhance employee experience and support self-service cultures in previous positions.
How to prepare for a job interview at Sony Interactive Entertainment
✨Know Your PX Processes
Familiarise yourself with the core People Experience processes relevant to the role. Be prepared to discuss how you have managed complex cases and improved processes in your previous roles, as this will demonstrate your expertise and understanding of the position.
✨Showcase Analytical Skills
Prepare examples that highlight your analytical skills, especially in relation to streamlining processes and leveraging technology. Discuss any tools or systems you've used, such as Workday or ServiceNow, to enhance employee experiences.
✨Emphasise Relationship Building
Since the role involves collaborating with various teams, be ready to share instances where you've successfully built relationships with key partners. This could include Talent Acquisition or Compensation and Benefits teams, showcasing your ability to work cross-functionally.
✨Demonstrate a Self-Service Mindset
Discuss your experience in promoting a self-service culture within HR. Share how you've analysed case trends to create informative support articles or resources that empower employees, aligning with PlayStation's goal of enhancing the employee experience.
