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- Tasks: Drive global logistics excellence and implement continuous improvement initiatives.
- Company: Join the innovative team at Sony Interactive Entertainment, home of PlayStation.
- Benefits: Enjoy hybrid working, private medical insurance, and 25 days holiday per year.
- Why this job: Make a real impact in logistics while working with a globally recognised brand.
- Qualifications: Bachelor’s degree in relevant field and 5+ years in logistics operations required.
- Other info: Inclusive environment that values diversity and empowers employees.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Operations Solutions Manager - 12 month FTC role at Sony Interactive Entertainment.
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
Role Overview
The Operations Solutions Manager is responsible for driving global logistics excellence by deeply analysing process flows, identifying operational waste, and implementing lean-based continuous improvement initiatives that enhance efficiency, standardisation, and overall performance. It uses robust, data-driven insights to optimise transport and network operations, improve key metrics such as safety, quality, delivery, and cost, and ensure logistics activities consistently support both operational effectiveness and strategic business goals. The Operations Solutions Manager also leads the development and adoption of standardised processes and automation solutions across regions, serving as a global super user for logistics systems while training and supporting teams to embed procedures and ensure accurate, reliable data across all platforms. Please note this is a 12 month fixed term contract (FTC).
Key Responsibilities
- Analyse global logistics processes to identify waste, inefficiencies, and opportunities for continuous improvement using lean methodologies.
- Define, standardise, and enforce global logistics process standards while developing a structured roadmap of ongoing improvement initiatives.
- Drive performance improvements across SQDC metrics, including product safety, service levels (OTS, OTD/OTIF), turnaround times, and cost reduction/avoidance.
- Conduct detailed analytics on transport and network operations to improve loading efficiency, optimise trade lanes, and reduce logistics spending.
- Lead automation and system enhancement efforts by acting as a global super user, designing solutions that reduce manual work, and ensuring accurate, reliable logistics data.
- Champion global alignment by developing standard documentation and procedures, and training operational teams on new processes, tools, and system usage.
What we are looking for
- Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (Master’s preferred).
- 5+ years of experience in logistics operations, supply chain optimisation, or process engineering.
- Proven experience applying lean or Six Sigma methodologies.
- Advanced analytical and problem-solving skills with strong attention to detail.
- Proficiency with logistics management systems (TMS, WMS, ERP) and data analysis tools (Excel, Power BI, SQL, etc.).
- Strong project management and stakeholder engagement skills.
- Excellent communication and cross-functional collaboration abilities.
Benefits
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Operations Solutions Manager - 12 month FTC employer: Sony Interactive Entertainment
Contact Detail:
Sony Interactive Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Solutions Manager - 12 month FTC
✨Tip Number 1
Get to know the company inside out! Research Sony Interactive Entertainment and PlayStation's values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Solutions Manager - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Solutions Manager role. Highlight your experience in logistics, supply chain optimisation, and any lean methodologies you've applied. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your analytical skills and experience with logistics systems.
Showcase Your Achievements: When detailing your work experience, focus on specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve improved efficiency or reduced costs – we love data-driven insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sony Interactive Entertainment
✨Know Your Lean Methodologies
Make sure you brush up on lean and Six Sigma methodologies before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in logistics or supply chain optimisation. This will show that you understand the core of what the Operations Solutions Manager role is all about.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've used data analysis tools like Excel or Power BI. Highlight how your insights led to performance improvements or cost reductions in past projects. This will resonate well with the focus on data-driven decision-making in the job description.
✨Understand Their Global Logistics Processes
Familiarise yourself with Sony's logistics processes and any recent initiatives they've undertaken. Being able to speak knowledgeably about their operations will not only impress the interviewers but also show your genuine interest in the company and its goals.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working with various teams, be ready to discuss your experience in cross-functional collaboration. Think of examples where you've successfully engaged stakeholders or trained teams on new processes. This will highlight your communication skills and ability to champion global alignment.