General Manager in London

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.

In this role, you will be accountable for the overall business strategy and success of the game. You will make key decisions on strategic, financial, operational, and organizational matters for the game and work to ensure its continued growth and success. As General Manager, you will be responsible for the operational management, and growth of the interactive digital entertainment game, with a main focus on the day‑to‑day running of the business and support functions but not involving the direct management of the development and production side of the business.

• Own end‑to‑end accountability for the product’s business performance, including financial results, operational outcomes, and long‑term sustainability.
• Define success metrics, establish clear performance reporting and review rhythms, and translate results and learnings into informed adjustments to strategy, investment, and operating plans.
• Ensure close alignment by building key rituals and working relationships across the wider studio organization, the global publisher, parent company, and central teams.
• Develop and manage the annual calendar and rhythm of the business, including strategic planning, financial cycles, key stakeholder communications, and decision forums, while aligning long‑term strategy, annual objectives, and project timelines.
• Partner with cross‑functional leaders from game development and publishing to set a unified vision and mid‑term strategy for the game to deliver on the growth ambition of the product.
• Effectively communicate priorities and goals, rallying functional leaders around an aligned strategy, while proactively resolving and adjusting priorities to meet key objectives.
• Lead and guide key internal and external stakeholders across publishing, including Marketing, Sales, and PR, and central publishing groups.
• Develop and embed the organizational model by setting up core processes, organizational design, defining key capabilities, and more to ensure the business is run smoothly.

• 15+ years’ experience in general management, including business strategy, organizational design/transformation, HR, financial management and reporting, facility management.
• Multiple years' experience leading a mid‑size studio, game, or publisher.
• Experience in an Executive Producer or General Manager role for a game is strongly desired.

• Proven track record of successfully leading cross‑discipline teams in game development and/or publishing.
• A strong connector to be able to understand what drives employees in the studio, resolve conflicts and facilitate difficult discussions at all levels in the organization.
• Ability to navigate the complexities of multiple stakeholders.
• Strong interpersonal skills and empathy to build trusted relationships across the organization.
• Strong analytical and conceptual problem‑solving skills to simplify and resolve complex issues.
• Excellent written, interpersonal, and presentation communication skills.
• Willing to do hands‑on work when needed.
• Fluent in English (post) Master’s degree in Business/Economics, Finance or Human resources.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.