Studio Partner Operations Manager - 12 Month FTC

PlayStation Studios’ Partner Sourcing Group delivers class‑leading service, tools, process, and support to our development teams and provides internal coordination and cost efficiencies to the overall business. The PSG serves as the central force that aligns various business functions towards a unified objective: ensuring the swift and seamless onboarding of our partners. PSG seeks a Manager of Partner Sourcing to join our team. You will work with the Director of Partner Sourcing to deliver concierge services for SIE’s studio clients. Additionally, you will lead a team of Specialists providing support across the business and to vendor partners. Your role includes managing concierge services and coordinating efforts among vendors, studio clients, and business partners in Information Security, IT, Finance, and Legal.

Responsibilities

• Manage a team of Specialists – and ensure high touch, low friction concierge support to both development studio and internal business partners.
• Collaborate closely with internal stakeholders, such as Studio Outsourcing Managers, InfoSec Analysts, Finance, and Legal, to ensure that Partner arrangements align with project requirements, budgets, and organisational policies.
• Identify opportunities and drive process improvements and risk mitigation for how the team operates and delivers its services.
• Maintain a comprehensive database of vendor engagements, and associated costs and provide metrics as needed to PSS colleagues.

Qualifications

• 8+ years of experience in Partnerships, Outsourcing Management, Business Analytics, or similar.
• Excellent team leadership and mentorship skills, with a record of enabling a team to do their best work and provide exceptional service.
• Record of delivering scalable solutions and driving process improvements in the development or publishing of AAA video games.
• Excellent negotiation, communication, and interpersonal skills; able to build strong relationships with internal and external stakeholders.
• Meticulous attention to detail, ensuring accuracy and consistency in all aspects of work, from documentation to execution.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.