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- Tasks: Lead and empower Hearing Aid Audiologists while delivering exceptional customer care.
- Company: Join Boots Hearingcare, a leader in hearing health and customer service.
- Benefits: Enjoy a car allowance, exclusive discounts, free hearing aids, and generous annual leave.
- Why this job: This role offers leadership growth, a supportive culture, and the chance to make a real impact.
- Qualifications: At least two years of retail management experience; healthcare background preferred.
- Other info: Regular travel required; living within the region or willingness to relocate is essential.
The predicted salary is between 36000 - 60000 £ per year.
We’re offering a remarkable opportunity to join our South Leadership team as the Regional Hearingcare Manager for Region 10 – Hertfordshire & Buckinghamshire, reporting directly to the Head of Retail – South. This role presents an exceptional chance to join our winning team and refine your leadership skills along the way.
In this dynamic position, you’ll lead and empower Hearing Aid Audiologists and store-based colleagues, igniting their potential through a shared dedication to outstanding customer care and clinical excellence. As a Regional Hearingcare Manager, you’ll execute the Retail strategy in alignment with our Company’s Strategic Goals, Brand Values, and financial targets.
We’re seeking an empathetic and resilient leader who meets daily challenges with optimism, innovative thinking, and a growth mindset, all while cultivating an inclusive environment.
The ideal candidate will have a proven record of sales delivery and a commitment to colleague development. Regular travel will be required, with expectations to visit stores across the region and division as needed. Living within the region or being open to relocation is essential.
Benefits at Boots Hearingcare
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Car Allowance: Enjoy a car allowance to support your commuting needs., * Engage with all colleagues in stores to understand the insights gained through customers and deliver exceptional Customer Care.
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Produce, in conjunction with the Head of Retail, sales budgets and forecasts based on tangible information on past performance, the potential business and a forecast of new business.
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Conduct weekly and monthly analysis of retail performance and report on deliverables agreed in business plan. Plan and implement actions based on the results, providing feedback and advice to your team.
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Influence key partners & stakeholders to maximise retail opportunities through engagement in Hearingcare.
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Drive and influence demand locally by optimising Hearing Health Check opportunity and maximising Hearing Check Up activity throughout stores.
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Create trusted experts in Hearingcare by ensuring the highest clinical and professional standards are delivered, holding regular clinic observations and store visits.
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Review team performance regularly in line with the Company Appraisal process.
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Meet Hearing Aid Audiologist recruitment and retention requirements (critical for the role)
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Maximise customer footprint by improving capacity and trading hours.
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At least two years of retail management experience, preferably in a healthcare or similar retail environment.
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Budget accountability and be comfortable reporting at a senior level.
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The ability to make decisions, use initiative and carry out appropriate actions in line with the company policy.
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Excellent communication skills and the ability to lead, manage, motivate, and derive the best from a professional team.
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A proven track record in the delivery of on-target sales in a similar retail environment.
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Confidence in using Microsoft Office packages.
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Previous experience in the hearing care industry would be an advantage however training will be given in the products and dispensing processes.
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Experience working in a fast-moving environment, able to demonstrate good time management and organisational skills.
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Full driving licence.
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Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
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Free hearing aids if you need them as an employee!
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Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
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Pension Scheme: Secure your future with our comprehensive pension scheme.
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Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
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Life Assurance Cover: Gain peace of mind with life assurance cover.
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Long Service Awards: Be recognised for your dedication with long service awards.
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Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
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Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
Regional Hearingcare Manager employer: Sonova
Contact Detail:
Sonova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Hearingcare Manager
✨Tip Number 1
Familiarize yourself with the latest trends in hearing care and retail management. This knowledge will not only help you during interviews but also demonstrate your commitment to the industry and your potential as a leader.
✨Tip Number 2
Network with current or former employees of Boots Hearingcare. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership style and experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to motivate and develop colleagues, as this aligns closely with the role's focus on colleague development and customer care.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive sales performance in previous roles. This will resonate well with the responsibilities of producing sales budgets and conducting performance analysis.
We think you need these skills to ace Regional Hearingcare Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in healthcare or similar environments. Emphasize your proven track record in sales delivery and any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer care and clinical excellence. Share specific examples of how you've empowered teams and driven performance in previous roles.
Showcase Your Leadership Skills: Demonstrate your ability to lead and motivate a team by providing examples of past experiences where you successfully managed a team, met sales targets, or improved customer satisfaction.
Highlight Relevant Qualifications: If you have experience in the hearing care industry or relevant qualifications, be sure to mention them. Even if you haven't worked directly in this field, any related training or knowledge can set you apart.
How to prepare for a job interview at Sonova
✨Showcase Your Leadership Skills
As a Regional Hearingcare Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've empowered your team in the past. Highlight any specific strategies you've used to motivate and develop colleagues.
✨Demonstrate Your Sales Acumen
Since the role requires a proven record of sales delivery, come ready to share your past achievements in sales. Discuss how you set and achieved sales targets, and be prepared to analyze retail performance metrics during the interview.
✨Emphasize Customer Care Commitment
Customer care is at the heart of this role. Prepare to talk about your approach to delivering exceptional customer service and how you ensure your team shares this commitment. Use specific examples to illustrate your dedication to clinical excellence.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential situations you might face in this role and how you would address them, particularly in terms of team management and customer interactions.
