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- Tasks: Support customers on their hearing journey and assist Audiologists in delivering top-notch care.
- Company: Join Boots Hearingcare, a leader in audiology with a commitment to changing lives.
- Benefits: Gain hands-on experience, structured development, and a clear pathway to a clinical career.
- Other info: Work in modern clinics across Leeds with strong support and access to the latest technology.
- Why this job: Make a real difference in people's lives while building your skills in a rewarding environment.
- Qualifications: No prior experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives, this Hearing Wellness Advisor role offers a rewarding entry point into a long‑term audiology career. You’ll play a key role in supporting customers throughout their hearing journey, while building the experience, skills, and qualifications needed to progress into clinical audiology, backed by the scale, stability, and investment of Boots Hearingcare.
This is a hands‑on, customer‑facing role with real responsibility, structured development, and a clear future pathway. In this role, you will work across all 3 Leeds locations: Thorpe Park, Birstall, and Whiterose.
The clinic environment includes:
- Access to the latest hearing technology and hearing aid solutions
- Structured diaries and appointment‑based services
- Strong clinical and operational support
- Clear processes and high standards of care
As a Hearing Wellness Advisor, you’ll:
- Be the first point of contact for customers, providing a warm and professional welcome
- Carry out hearing screenings and pre‑clinic checks
- Support hearing aid maintenance, aftercare, and troubleshooting
- Assist Audiologists with clinic flow and customer preparation
- Confidently discuss hearing health, ear care products, and next steps with customers
- Manage administration, appointments, and customer records accurately
- Play an active role in delivering a high‑quality, customer‑centric service
You’ll be trusted with responsibility and supported to grow your capability over time.
Hearing Wellness Advisor- Leeds employer: Sonova
Contact Detail:
Sonova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Wellness Advisor- Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Boots Hearingcare on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and audiology. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to customer care and how you can make a difference in their hearing journey.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Hearing Wellness Advisor- Leeds
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us know how much you enjoy working with customers. Share any experiences where you've made a positive impact on someone's day or helped them through a challenge. This role is all about supporting our customers, so we want to see that passion shine through!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to audiology or customer service. Even if it’s not directly in the field, skills like communication and empathy are super important. We love seeing how your background can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can express their thoughts clearly, as it reflects how you might communicate with our customers in the clinic.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sonova
✨Know Your Stuff
Familiarise yourself with the latest hearing technology and audiology practices. Being able to discuss these topics confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Customer-Centric Mindset
Prepare examples of how you've provided excellent customer service in the past. This role is all about supporting customers, so demonstrating your ability to create a warm and professional environment will be key.
✨Show Your Team Spirit
Since you'll be working closely with Audiologists and other staff, highlight your teamwork skills. Share experiences where you've collaborated effectively to achieve a common goal, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company. This shows that you're not only interested in the position but also eager to understand how you can contribute to the team and grow within the company.