At a Glance
- Tasks: Support customers with hearing solutions and gain hands-on experience in audiology.
- Company: Join Boots Hearingcare, a leader in tailored hearing solutions.
- Benefits: Competitive salary, discounts, free hearing aids, and generous annual leave.
- Why this job: Kickstart your audiology career while making a real difference in people's lives.
- Qualifications: Passion for helping others and willingness to learn about hearing healthcare.
- Other info: Comprehensive training and mentorship for long-term career growth.
The predicted salary is between 24380 - 31694 £ per year.
The clinic environment
You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.
The environment includes:
- Access to the latest hearing technology and hearing aid solutions
- Structured diaries and appointment-based services
- Strong clinical and operational support
- Clear processes and high standards of care
The role
As a Hearing Wellness Advisor, you’ll:
- Be the first point of contact for customers, providing a warm and professional welcome
- Carry out hearing screenings and pre-clinic checks
- Support hearing aid maintenance, aftercare, and troubleshooting
- Assist Audiologists with clinic flow and customer preparation
- Confidently discuss hearing health, ear care products, and next steps with customers
- Manage administration, appointments, and customer records accurately
- Play an active role in delivering a high-quality, customer-centric service
You’ll be trusted with responsibility and supported to grow your capability over time.
Training & career progression
From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands-on experience in store.
Career pathway
This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist
With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.
Entry requirements:
- GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science
- Strong performance and customer focus
- Ability to balance academic study with clinical practice
What’s in it for you
- Salary: £24,380 per annum
- Monthly bonus scheme
- Boots Discount Card
- Free hearing aids (if required as an employee)
- Free flu vaccination (discounted for family members)
- Pension scheme (including salary sacrifice)
- Life assurance
- Flexible Benefits Box – tailor your package
- Telus wellbeing support – confidential support inside and outside work
- 25 days annual leave, increasing to 30 with service, plus bank holidays
- Long service awards recognising your contribution
What we’re looking for
- A strong customer-service background (healthcare or retail ideal)
- Confidence working with customers in a consultative environment
- Excellent communication and organisational skills
- Strong attention to detail and administration skills
- A genuine interest in hearing health and progression into audiology
- GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry
We care. We drive innovation. We strive for excellence. We build the best team.
#BootsHearingcare#BootsHearingcare
#J-18808-Ljbffr
Hearing Wellness Advisor- High Wycombe employer: Sonova
Contact Detail:
Sonova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Wellness Advisor- High Wycombe
✨Tip Number 1
Get to know the company! Research Boots Hearingcare and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to audiology and customer service. Role-playing with a friend can help you feel more confident and articulate your passion for helping people hear better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Boots Hearingcare family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Hearing Wellness Advisor- High Wycombe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for audiology shine through! We want to see how much you care about helping people hear better and why this role excites you.
Tailor Your CV: Make sure your CV is tailored to the Hearing Wellness Advisor role. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or healthcare knowledge.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Boots Hearingcare team.
How to prepare for a job interview at Sonova
✨Know Your Audiology Basics
Before heading into the interview, brush up on your audiology knowledge. Understand the basics of hearing health, common issues, and the technology used in hearing aids. This will show your passion for the role and help you engage in meaningful conversations with the interviewers.
✨Showcase Your Customer Service Skills
As a Hearing Wellness Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to connect with clients and support their needs effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the training programme, career progression, and the company culture at Boots Hearingcare. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ensure your answers reflect your understanding of the role. Active listening will help you build rapport with the interviewers and demonstrate your communication skills.