Hearing Wellness Advisor- Bluewater
Hearing Wellness Advisor- Bluewater

Hearing Wellness Advisor- Bluewater

Greenhithe Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with hearing solutions and gain hands-on experience in audiology.
  • Company: Join Boots Hearingcare, a leader in tailored hearing solutions and expert care.
  • Benefits: Enjoy discounts, free hearing aids, flexible benefits, and generous annual leave.
  • Why this job: Kickstart your audiology career with comprehensive training and real-world experience.
  • Qualifications: No prior experience needed; just a passion for helping others hear better.
  • Other info: Fully funded training at our dedicated academy with accommodation covered.

The predicted salary is between 24000 - 36000 £ per year.

If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives- this Hearing Wellness Advisor role offers a rewarding entry point into a long-term audiology career.

You’ll play a key role in supporting customers throughout their hearing journey, while building the experience, skills, and qualifications needed to progress into clinical audiology- backed by the scale, stability, and investment of Boots Hearingcare.

This is a hands-on, customer-facing role with real responsibility, structured development, and a clear future pathway.

The clinic environment

You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.

The environment includes:

  • Access to the latest hearing technology and hearing aid solutions
  • Structured diaries and appointment-based services
  • Strong clinical and operational support
  • Clear processes and high standards of care
  • The role

    As a Hearing Wellness Advisor, you’ll:

  • Be the first point of contact for customers, providing a warm and professional welcome
  • Carry out hearing screenings and pre-clinic checks
  • Support hearing aid maintenance, aftercare, and troubleshooting
  • Assist Audiologists with clinic flow and customer preparation
  • Confidently discuss hearing health, ear care products, and next steps with customers
  • Manage administration, appointments, and customer records accurately
  • Play an active role in delivering a high-quality, customer-centric service
  • You’ll be trusted with responsibility and supported to grow your capability over time.

    Training & career progression

    From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands-on experience in store.

    Career pathway

    This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist

    With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.

    Entry requirements:

  • GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science
  • Strong performance and customer focus
  • Ability to balance academic study with clinical practice
  • What’s in it for you

  • Salary: £24,380 per annum
  • Monthly bonus scheme
  • Boots Discount Card
  • Free hearing aids (if required as an employee)
  • Free flu vaccination (discounted for family members)
  • Pension scheme (including salary sacrifice)
  • Life assurance
  • Flexible Benefits Box – tailor your package
  • Telus wellbeing support – confidential support inside and outside work
  • 25 days annual leave, increasing to 30 with service, plus bank holidays
  • Long service awards recognising your contribution
  • What we’re looking for

  • A strong customer-service background (healthcare or retail ideal)
  • Confidence working with customers in a consultative environment
  • Excellent communication and organisational skills
  • Strong attention to detail and administration skills
  • A genuine interest in hearing health and progression into audiology
  • GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry
  • We care. We drive innovation. We strive for excellence. We build the best team.

    #BootsHearingcare#BootsHearingcare

    Hearing Wellness Advisor- Bluewater employer: Sonova

    At Boots Hearingcare, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Hearing Wellness Advisor in Greenhithe, you'll benefit from comprehensive training at our dedicated academy, generous annual leave, and exclusive discounts, all while making a meaningful impact on customers' lives through improved hearing health. Join us to embark on a rewarding career path in audiology, where your passion for helping others is valued and nurtured.
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    Contact Detail:

    Sonova Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Hearing Wellness Advisor- Bluewater

    ✨Tip Number 1

    Familiarise yourself with the latest hearing technology and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

    ✨Tip Number 2

    Network with professionals in the audiology sector, especially those working at Boots Hearingcare. Engaging with current employees can provide valuable insights and potentially lead to referrals.

    ✨Tip Number 3

    Prepare for potential role-play scenarios during the interview process. As a Hearing Wellness Advisor, you'll need to showcase your customer interaction skills, so practice how you would handle various customer situations.

    ✨Tip Number 4

    Research Boots Hearingcare's values and mission. Understanding their commitment to improving lives through better hearing will allow you to align your answers with their goals during the interview.

    We think you need these skills to ace Hearing Wellness Advisor- Bluewater

    Customer Service Skills
    Communication Skills
    Empathy and Compassion
    Attention to Detail
    Technical Aptitude with Hearing Technology
    Problem-Solving Skills
    Ability to Learn Quickly
    Teamwork and Collaboration
    Time Management
    Adaptability
    Basic Knowledge of Audiology
    Sales Skills
    Interpersonal Skills
    Organisational Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Hearing Wellness Advisor. Tailor your application to highlight relevant skills and experiences that align with the role.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your education, work experience, and any relevant skills. Emphasise any customer service experience or roles related to healthcare, as these will be particularly relevant for this position.

    Write a Strong Cover Letter: In your cover letter, express your passion for audiology and helping others. Mention specific reasons why you want to work at Boots Hearingcare and how you can contribute to their mission of improving lives through better hearing.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

    How to prepare for a job interview at Sonova

    ✨Research the Company

    Before your interview, take some time to learn about Boots Hearingcare. Understand their mission, values, and the services they offer. This will help you tailor your answers and show your genuine interest in the role.

    ✨Show Your Passion for Audiology

    As a Hearing Wellness Advisor, your enthusiasm for helping people with hearing issues is crucial. Be prepared to discuss why you are passionate about audiology and how you can contribute to improving customers' lives through better hearing.

    ✨Prepare for Practical Scenarios

    Expect to be asked about how you would handle specific situations related to customer interactions or hearing assessments. Think of examples from your past experiences where you demonstrated problem-solving skills or empathy towards customers.

    ✨Ask Insightful Questions

    At the end of the interview, have a few questions ready to ask the interviewer. This could be about the training process, career progression opportunities, or the team culture. It shows that you are engaged and serious about the position.

    Hearing Wellness Advisor- Bluewater
    Sonova
    Location: Greenhithe
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    • Hearing Wellness Advisor- Bluewater

      Greenhithe
      Full-Time
      24000 - 36000 £ / year (est.)
    • S

      Sonova

      1000-5000
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