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For Companies At a Glance
- Tasks: Support customers with hearing solutions and gain hands-on experience in audiology.
- Company: Boots Hearingcare offers tailored hearing solutions and expert care.
- Benefits: Enjoy discounts, free hearing aids, flexible benefits, and generous annual leave.
- Why this job: Kickstart your audiology career with comprehensive training and real-world experience.
- Qualifications: No prior experience needed; just a passion for helping others hear better.
- Other info: Join a diverse team committed to innovation and excellence in hearing care.
The predicted salary is between 30000 - 42000 £ per year.
The clinic environment
You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.
The environment includes:
- Access to the latest hearing technology and hearing aid solutions
- Structured diaries and appointment-based services
- Strong clinical and operational support
- Clear processes and high standards of care
The role
As a Hearing Wellness Advisor, you’ll:
- Be the first point of contact for customers, providing a warm and professional welcome
- Carry out hearing screenings and pre-clinic checks
- Support hearing aid maintenance, aftercare, and troubleshooting
- Assist Audiologists with clinic flow and customer preparation
- Confidently discuss hearing health, ear care products, and next steps with customers
- Manage administration, appointments, and customer records accurately
- Play an active role in delivering a high-quality, customer-centric service
You’ll be trusted with responsibility and supported to grow your capability over time.
Training & career progression
From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands-on experience in store.
Career pathway
This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist
With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.
Entry requirements:
- GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science
- Strong performance and customer focus
- Ability to balance academic study with clinical practice
What’s in it for you
- Salary: £24,380 per annum
- Monthly bonus scheme
- Boots Discount Card
- Free hearing aids (if required as an employee)
- Free flu vaccination (discounted for family members)
- Pension scheme (including salary sacrifice)
- Life assurance
- Flexible Benefits Box – tailor your package
- Telus wellbeing support – confidential support inside and outside work
- 25 days annual leave, increasing to 30 with service, plus bank holidays
- Long service awards recognising your contribution
What we’re looking for
- A strong customer-service background (healthcare or retail ideal)
- Confidence working with customers in a consultative environment
- Excellent communication and organisational skills
- Strong attention to detail and administration skills
- A genuine interest in hearing health and progression into audiology
- GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry
We care. We drive innovation. We strive for excellence. We build the best team.
#BootsHearingcare#BootsHearingcare
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Hearing Wellness Advisor- Abingdon employer: Sonova
Contact Detail:
Sonova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Wellness Advisor- Abingdon
✨Tip Number 1
Familiarise yourself with the latest hearing technology and audiology trends. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the audiology sector. Attend local events or join online forums to connect with current Hearing Wellness Advisors or Audiologists who can provide insights and potentially refer you.
✨Tip Number 3
Prepare for practical scenarios that may come up during the interview process. Think about how you would handle customer interactions, perform hearing screenings, or discuss hearing health with clients.
✨Tip Number 4
Showcase your passion for helping others. Be ready to share personal stories or experiences that highlight your commitment to improving people's lives through better hearing.
We think you need these skills to ace Hearing Wellness Advisor- Abingdon
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hearing Wellness Advisor. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or healthcare. Emphasise any skills related to audiology or working with technology, as these will be crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your interest in audiology. Mention specific reasons why you want to work at Boots Hearingcare and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sonova
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Hearing Wellness Advisor. Familiarise yourself with hearing healthcare concepts and the services provided by Boots Hearingcare to demonstrate your genuine interest in the role.
✨Show Your Passion for Helping Others
This position is all about supporting customers in their hearing journey. Be prepared to share examples from your past experiences where you've helped others, whether in a professional or personal context, to showcase your empathy and commitment to customer care.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the training programme, career progression opportunities, and the company culture at Boots Hearingcare. This shows that you're not only interested in the job but also in how you can grow within the company.
✨Demonstrate Your Willingness to Learn
Since this role includes comprehensive training, express your eagerness to learn and develop new skills. Highlight any previous experiences where you've successfully adapted to new challenges or acquired new knowledge, as this will resonate well with the interviewers.
