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For Companies At a Glance
- Tasks: Welcome customers, manage appointments, and support clinic admin tasks.
- Company: Leading healthcare provider in Cheltenham with a friendly atmosphere.
- Benefits: Salary of £23,810, annual bonus, and generous benefits package.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Customer-facing experience and a proactive attitude.
The predicted salary is between 23810 - 33434 £ per year.
A leading healthcare service provider in Cheltenham is looking for a Hearingcare Host to join their team. The role emphasizes exceptional customer care in a friendly, busy environment.
Responsibilities include:
- Greeting customers
- Managing appointments
- Supporting the clinic's administrative tasks
Ideal candidates should have a customer-facing background and a proactive attitude. The position offers a salary of £23,810 plus annual bonus, a generous benefits package, and a chance to make a real difference to people’s lives.
Hearing Care Clinic Concierge & Customer Experience in Cheltenham employer: Sonova
Contact Detail:
Sonova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Clinic Concierge & Customer Experience in Cheltenham
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially how they focus on exceptional customer care. This will help you connect your experience to what they’re looking for.
✨Tip Number 2
Practice your greeting skills! Since you'll be the first point of contact, role-play with a friend to nail that warm and friendly welcome. It’s all about making a great first impression!
✨Tip Number 3
Show off your proactive attitude! Think of examples from your past where you went above and beyond for customers. We want to see how you can make a real difference in people’s lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hearing Care Clinic Concierge & Customer Experience in Cheltenham
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your customer-facing experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your proactive attitude!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific responsibilities of the Hearing Care Clinic Concierge role. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Friendly and Approachable: Since this role is all about exceptional customer care, let your personality shine through in your written application. Use a friendly tone and show us that you’re someone who can create a welcoming atmosphere for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Sonova
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare service provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Care Skills
Since the role focuses on exceptional customer care, prepare examples from your past experiences where you went above and beyond for a customer. Think about situations where you resolved issues or created a positive experience, as this will highlight your proactive attitude.
✨Practice Common Interview Questions
Anticipate questions related to managing appointments and handling administrative tasks. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Dress the Part and Be Personable
In a friendly, busy environment like a hearing care clinic, first impressions matter. Dress smartly and be approachable. A warm smile and positive body language can go a long way in making a great impression on your interviewers.
