At a Glance
- Tasks: Lead and develop high-performing teams in a dynamic healthcare retail environment.
- Company: Join Boots Hearingcare, a leader in innovative healthcare solutions.
- Benefits: Enjoy competitive salary, bonuses, flexible benefits, and generous leave.
- Other info: Opportunity for ongoing development and career progression.
- Why this job: Make a real impact on sales growth and customer experience.
- Qualifications: Proven leadership experience in retail or healthcare environments.
The predicted salary is between 60000 - 75000 £ per year.
If you’re a senior retail or healthcare leader who thrives on driving performance, developing high-performing teams, and leading large-scale operational success, this could be your next move. This is an opportunity to join Boots Hearingcare as a Senior Regional Sales Manager, leading a multi-site region to deliver commercial growth, operational excellence, and outstanding customer outcomes across a complex and fast-paced healthcare retail environment.
You’ll take ownership of regional performance across multiple clusters, leading and developing Cluster Managers while driving sales, customer experience, engagement, and operational delivery- backed by the scale, investment and innovation of Boots Hearingcare and Sonova. This isn’t just operational management- it’s regional leadership.
The environment You’ll operate within a senior leadership structure, working closely with operational leadership, support functions, and regional teams to deliver a high-performing and customer-focused retail operation.
The role offers:
- Leadership of a large multi-site healthcare retail region
- Direct impact on sales growth, customer experience, and operational performance
- Ownership of regional KPIs, budgets, and strategic delivery
- Opportunity to coach and develop high-performing leadership teams
- Exposure to business transformation, growth initiatives, and operational improvement
- Collaboration with senior stakeholders across the wider business
This role is about leading performance, not simply managing processes.
The role As a Senior Regional Sales Manager, you’ll:
- Lead regional clusters to deliver commercial, operational, and customer performance targets
- Coach, develop, and support Cluster Managers and regional leadership teams
- Drive sales growth, productivity, and continuous improvement across the region
- Monitor KPIs and implement strategies to improve underperformance
- Conduct regular cluster and store visits to assess performance and provide coaching
- Ensure exceptional levels of customer care and service quality across all locations
- Support recruitment, succession planning, and talent development across the region
- Manage regional budgets and operational performance
- Identify opportunities for growth, revenue improvement, and cost efficiencies
- Support network planning, including new store openings and operational changes
- Lead engagement initiatives and help foster a high-performance culture aligned to Sonova values
- Handle escalated operational, customer, and people-related issues effectively
You’ll be trusted to lead from the front, influence performance, and drive a culture of accountability, engagement, and continuous improvement.
What’s in it for you:
- Competitive salary (DOE)
- Car Allowance
- Monthly & Annual performance related bonus
- 25–30 days annual leave plus bank holidays
- Boots Discount Card
- Pension scheme & life assurance
- Flexible Benefits Box
- Telus wellbeing support – confidential support inside and outside work
- Long service awards recognising your contribution
- Ongoing leadership and development opportunities
What we’re looking for:
- Strong multi-site leadership experience within retail, healthcare retail, or a similar customer-focused environment
- Proven experience delivering commercial growth and operational performance
- Experience leading and developing leadership teams across multiple locations
- Strong coaching, influencing, and stakeholder management capability
- Comfortable managing KPIs, budgets, and regional performance metrics
- Ability to drive engagement, accountability, and continuous improvement
- Strong decision-making and problem-solving capability within fast-paced environments
- Full UK driving licence and willingness to travel extensively across the region
Desirable:
- Experience within hearingcare, healthcare, or regulated retail environments
- Experience leading large geographically dispersed teams
- Exposure to operational transformation or business change initiatives
We care. We drive innovation. We strive for excellence. We build the best team.
Senior Regional Sales Manager- London in Kensington employer: Sonova International
Boots Hearingcare is an exceptional employer that prioritises leadership development and operational excellence within a dynamic healthcare retail environment. With a strong focus on employee growth, competitive benefits including a performance-related bonus, and a culture that fosters accountability and engagement, you will have the opportunity to make a significant impact while being supported by a collaborative team. Join us in London to lead a multi-site region and drive meaningful change in customer care and commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Regional Sales Manager- London in Kensington
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare retail space, especially those who might know someone at Boots Hearingcare. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Boots Hearingcare's recent initiatives and values. Show us you’re not just another candidate; demonstrate how your leadership style aligns with our mission of driving performance and customer care.
✨Tip Number 3
Practice your pitch! Be ready to discuss specific examples of how you've led teams to success in multi-site environments. We want to hear about your impact on sales growth and operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re genuinely interested in joining our team at Boots Hearingcare.
We think you need these skills to ace Senior Regional Sales Manager- London in Kensington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Regional Sales Manager role. Highlight your leadership experience in retail or healthcare, and don’t forget to showcase any achievements in driving sales growth and operational performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams to success and improved customer experiences in previous positions.
Showcase Your Leadership Style:We want to know how you lead! In your application, give us insights into your coaching and development approach. Talk about how you’ve fostered high-performance cultures and engaged teams in past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Boots Hearingcare!
How to prepare for a job interview at Sonova International
✨Know Your Numbers
As a Senior Regional Sales Manager, you'll need to be on top of your KPIs and budgets. Before the interview, brush up on relevant metrics from your previous roles. Be ready to discuss how you drove sales growth and improved operational performance in specific numbers.
✨Showcase Your Leadership Style
This role is all about leading teams, so be prepared to share examples of how you've coached and developed leadership teams in the past. Think of specific situations where your influence made a difference, and how you fostered a high-performance culture.
✨Understand the Business Landscape
Familiarise yourself with Boots Hearingcare and Sonova's business model, especially in the healthcare retail sector. Knowing their recent initiatives or challenges will help you demonstrate your interest and show that you're ready to contribute to their goals.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making and problem-solving skills in fast-paced environments. Prepare scenarios where you successfully handled escalated issues or implemented strategies for improvement, highlighting your ability to drive engagement and accountability.
