At a Glance
- Tasks: Own and optimise Boots Hearingcare's website, app, and e-commerce performance.
- Company: Join Boots Hearingcare, part of the innovative Sonova family.
- Benefits: Competitive salary, hybrid working, generous leave, and wellness support.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on user experience and digital growth.
- Qualifications: 4-6 years managing websites, strong problem-solving skills, and experience with analytics tools.
The predicted salary is between 40000 - 50000 £ per year.
Boots Hearingcare is part of the Sonova family. Together, we’re driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care—comprehensive assessments, expert fittings, and dedicated aftercare—with cutting‑edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova’s decades of industry‑leading innovation, we’re proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them. Join us in creating a more connected world, where every voice is heard and every story matters.
If you’re a digital professional who thrives on owning performance, improving user experience, and keeping business‑critical platforms running at their best, this could be your next move. This is an opportunity to take full ownership of Boots Hearingcare’s website, app, and e‑commerce performance. You’ll be responsible for ensuring everything runs seamlessly—from uptime and security to booking journeys and customer experience, while driving continuous improvement across our digital estate. This isn’t just website management—it’s ownership. No reactive firefighting. No lack of control. Just the autonomy, visibility, and backing to optimise and evolve a business‑critical digital platform.
The digital environment You’ll operate within a growing digital function, working across marketing, data, development, and external partners to deliver a high‑performing digital experience.
The role offers:
- End‑to‑end ownership of website, app, and e‑commerce performance
- Responsibility for platform stability, uptime, and security
- Direct impact on customer journeys and online bookings
- Collaboration with global teams, agencies, and internal stakeholders
- The opportunity to shape how digital supports business growth
This role is about owning the platform, not just maintaining it.
The role As a Website Manager, you’ll:
- Own the operational performance, stability, and security of the website and app
- Manage website updates, CMS improvements, and content deployments
- Ensure online booking functionality is optimised and running smoothly
- Monitor and improve website performance, uptime, and user experience
- Lead issue identification, troubleshooting, and bug resolution
- Manage analytics and tracking (GA4, Tag Manager) to ensure accurate data
- Drive continuous improvement across website, app, and e‑commerce performance
- Work with agencies, developers, and internal teams to deliver enhancements
You’ll ensure the digital experience is not only stable—but constantly improving.
What’s in it for you:
- Competitive salary (DOE)
- Annual performance related bonus
- Hybrid working from our Nottingham HO
- 25‑30 days annual leave plus bank holidays
- Boots Discount Card
- Flexible Benefits Box
- Telus wellbeing support – confidential support inside and outside work
- Long service awards recognising your contribution
What we’re looking for:
- 4‑6 years’ experience managing websites or digital platforms
- Experience owning website performance, uptime, and user experience
- Strong understanding of CMS platforms, hosting, and web technologies
- Experience with analytics tools (GA4, Tag Manager)
- Knowledge of GDPR, security, and compliance requirements
- Strong problem‑solving and troubleshooting skills
- Experience working with agencies, developers, and cross‑functional teams
- Experience within retail, e‑commerce, or healthcare environments
- Experience managing app platforms or digital ecosystems
- Experience driving UX or conversion improvements
We care. We drive innovation. We strive for excellence. We build the best team. Boots Hearingcare is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to cultivate the strongest team in the marketplace. We're committed to ensuring equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Website Manager in Nottingham employer: Sonova Group
Boots Hearingcare is an exceptional employer that fosters a culture of innovation and collaboration, providing employees with the autonomy to take ownership of their roles. Located in Nottingham, the company offers a competitive salary, hybrid working options, and a comprehensive benefits package, including a Boots Discount Card and wellbeing support. With a strong commitment to employee growth and diversity, Boots Hearingcare empowers its team members to make a meaningful impact in the world of hearing health.
StudySmarter Expert Advice🤫
We think this is how you could land Website Manager in Nottingham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Sonova Group are looking for when hiring for a Website Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Sonova Group for the Website Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Sonova Group as a Website Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Sonova Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Website Manager.
We think you need these skills to ace Website Manager in Nottingham
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Sonova Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Sonova Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Sonova Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Sonova Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Sonova Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Sonova Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
