Hearingcare Front Desk Host - Customer Experience in Newtownabbey
Hearingcare Front Desk Host - Customer Experience

Hearingcare Front Desk Host - Customer Experience in Newtownabbey

Newtownabbey Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and manage appointment bookings in a modern clinic.
  • Company: Leading hearing care provider in Newtownabbey with a focus on customer experience.
  • Benefits: Competitive salary, annual bonuses, flexible leaves, and wellness support.
  • Why this job: Join a passionate team and make a difference in people's lives through hearing care.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading hearing care provider in Newtownabbey is looking for a Hearingcare Host to provide outstanding customer service in a modern clinic setting. You will be the first point of contact for customers, managing appointment bookings and engaging with clients about hearing services.

The role offers a competitive salary, annual bonuses, and various employee benefits including flexible leaves and wellness support, making it an excellent opportunity for those passionate about helping others.

Hearingcare Front Desk Host - Customer Experience in Newtownabbey employer: Sonova Group

As a leading hearing care provider in Newtownabbey, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a focus on outstanding customer service, we offer competitive salaries, annual bonuses, and a range of benefits including flexible leave and wellness support, ensuring that our team members feel valued and empowered to grow in their careers while making a meaningful impact in the lives of our clients.
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Contact Detail:

Sonova Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hearingcare Front Desk Host - Customer Experience in Newtownabbey

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their mission.

✨Tip Number 2

Practice your customer service skills! Since you'll be the first point of contact, demonstrating your ability to engage with clients and handle queries smoothly can really set you apart from other candidates.

✨Tip Number 3

Dress the part! A professional appearance can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the clinic well.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team at StudySmarter.

We think you need these skills to ace Hearingcare Front Desk Host - Customer Experience in Newtownabbey

Customer Service
Appointment Management
Client Engagement
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Empathy
Time Management

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let us know why you're passionate about providing outstanding customer service. Share any relevant experiences that highlight your ability to engage with clients and make their day better!

Tailor Your Application: Make sure to customise your application to fit the Hearingcare Host role. Use keywords from the job description, like 'appointment bookings' and 'engaging with clients', to show that you understand what we're looking for.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills directly to us!

How to prepare for a job interview at Sonova Group

✨Know the Company Inside Out

Before your interview, take some time to research the hearing care provider. Understand their services, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.

✨Showcase Your Customer Service Skills

As a Hearingcare Front Desk Host, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you handle difficult situations with grace and professionalism.

✨Practice Common Interview Questions

Anticipate questions related to appointment management and client engagement. Practise your responses to questions like 'How would you handle a frustrated client?' or 'What steps would you take to ensure a smooth booking process?' This will help you feel more confident during the actual interview.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role. Remember, you’ll be the first point of contact for clients, so looking the part is essential.

Hearingcare Front Desk Host - Customer Experience in Newtownabbey
Sonova Group
Location: Newtownabbey
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  • Hearingcare Front Desk Host - Customer Experience in Newtownabbey

    Newtownabbey
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • S

    Sonova Group

    1000+
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