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- Tasks: Deliver exceptional customer service and manage appointment schedules in a busy clinic.
- Company: Leading audiological care provider in Solihull with a supportive team culture.
- Benefits: Full training provided, opportunity to make a positive impact on lives.
- Why this job: Join a dynamic team and help others while developing your customer care skills.
- Qualifications: Highly organised with a passion for helping others.
The predicted salary is between 24000 - 36000 £ per year.
A leading audiological care provider in Solihull is seeking a Hearingcare Host to deliver exceptional customer service in a busy environment.
Responsibilities include:
- Greeting customers
- Managing appointment schedules
- Handling queries related to hearing services
Ideal candidates are highly organized and have a passion for helping others. Full training will be provided. This is a great opportunity to positively impact people's lives while joining a supportive team.
Hearingcare Host: Customer Care & Clinic Support employer: Sonova Group
Contact Detail:
Sonova Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearingcare Host: Customer Care & Clinic Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Hearingcare Host and how you'd handle them. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. These traits are essential for a role focused on helping others, so let your personality shine through in every interaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hearingcare Host: Customer Care & Clinic Support
Some tips for your application 🫡
Show Your Passion for Helping Others: In your application, let us know why you're passionate about helping people, especially in the context of hearing care. Share any relevant experiences that highlight your commitment to customer service.
Be Organised and Clear: Since the role requires managing appointment schedules, make sure your application is well-structured and easy to read. Use bullet points or clear headings to showcase your skills and experiences.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, like handling queries and greeting customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sonova Group
✨Know the Company
Before your interview, take some time to research the audiological care provider. Understand their values, services, and what makes them stand out in Solihull. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Hearingcare Host, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you managed difficult situations or helped someone feel at ease—these stories will resonate well with the interviewers.
✨Organisational Skills Matter
Since the role involves managing appointment schedules, be ready to discuss how you stay organised. You might want to mention any tools or methods you use to keep track of tasks and appointments. This will demonstrate that you can handle the busy environment effectively.
✨Express Your Passion for Helping Others
The ideal candidate should have a passion for helping others. Be prepared to share why you’re drawn to this role and how you believe you can positively impact people's lives. Authenticity goes a long way, so let your enthusiasm shine through!
