At a Glance
- Tasks: Learn to assess hearing and support customers on their journey to better hearing.
- Company: Join Boots Hearingcare, part of the innovative Sonova family.
- Benefits: Starting salary of £25,000, car allowance, discounts, and generous annual leave.
- Other info: Fully funded, paid 56-week training programme with hands-on experience.
- Why this job: Make a real difference in people's lives while building a rewarding clinical career.
- Qualifications: GCSEs in English, Maths, and Science at grade 5 or above required.
The predicted salary is between 31500 - 38500 £ per year.
Boots Hearingcare is part of the Sonova family. Together, we’re driven by a shared vision: a world where everyone can enjoy the delight of hearing. We combine personalised audiological care—comprehensive assessments, expert fittings, and dedicated aftercare—with cutting‑edge hearing technology, from hearing aids to cochlear implants. Backed by Sonova’s decades of industry‑leading innovation, we’re proud to improve hearing health, strengthen human connection, and help more people engage fully with the world around them.
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare on our fully funded, paid 56-week training programme and gain the skills, knowledge and practical experience needed to become a Registered Hearing Aid Dispenser. Combining formal classroom learning with hands‑on clinical experience in our stores, you'll be supported every step of the way by experienced clinicians and dedicated trainers. On successful completion of the programme and achievement of HCPC registration, you'll progress into a qualified Hearing Aid Audiologist role with a corresponding salary increase.
As a Trainee Hearing Aid Dispenser, you'll develop the clinical skills and confidence required to deliver exceptional hearing care while working within a defined scope of practice under both direct and indirect supervision. You'll:
- Learn how to carry out hearing assessments and support customers throughout their hearing care journey.
- Develop practical clinical skills alongside experienced Hearing Aid Audiologists.
- Build your knowledge through structured workshops, online learning and guided study.
- Complete written and practical assessments throughout the programme.
- Receive regular coaching, feedback and milestone reviews to support your progress.
- Gain experience working across our clinics while delivering outstanding customer care.
Our 56-week Qualification in Hearing Aid Dispensing (QHAD) programme has been designed to give you everything you need to begin a successful career in hearing care. The programme includes:
- Training Centre workshops covering clinical skills, hearing science, person‑centred care and professional standards.
- Supervised in‑store clinic experience alongside qualified Hearing Aid Audiologists.
- Live virtual learning sessions and guided independent study.
- Practical and theory assessments.
- Ongoing coaching, mentoring and development throughout the programme.
Throughout the programme, you’ll:
- Build your clinical knowledge and practical skills.
- Complete written and practical assessments.
- Maintain a Clinical Competency Logbook.
- Work in‑store alongside experienced clinicians.
- Receive structured coaching and milestone reviews.
Start Date: Monday 19th October 2026
Duration: 56 weeks
Contract: Full‑time (37.5 hours per week)
Weekend working: Required as part of the role
Benefits at Boots Hearingcare:
- Starting salary: £25,000 (salary increases upon qualification)
- Car Allowance: £3,000 - Enjoy a car allowance to support your commuting needs.
- Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
- Free hearing aids if you need them as an employee!
- Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members.
- Pension Scheme: Secure your future with our comprehensive pension scheme.
- Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
- Life Assurance Cover: Gain peace of mind with life assurance cover.
- Long Service Awards: Be recognised for your dedication with long service awards.
- Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
- Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
We're looking for individuals who are passionate about helping others and want to build a long‑term clinical career. You'll ideally have:
- Excellent communication and interpersonal skills.
- A genuine passion for delivering exceptional customer care.
- A willingness to learn and develop within a structured training programme.
- The ability to work independently and as part of a team.
- Flexibility to travel between clinics as required.
- A full UK driving licence.
To be eligible, applicants must:
- Hold GCSE (or equivalent) in English, Maths, and Science at grade 5 (High C) or above (evidence required).
- Ideally have relevant clinical experience, e.g. within a hearing care support or healthcare role.
- Be able to work 37.5 hours per week, including some weekends.
- Be willing to study independently and travel as required.
Boots Hearingcare is an equal opportunity employer. We’re proud to be an equal opportunity employer, celebrating individuality and ensuring fair treatment for all- regardless of background, identity, or personal circumstances.
Trainee Hearing Aid Dispenser- Cambridge employer: Sonova Group
Sonova Group is an exceptional employer, offering a dynamic work environment at their Boots Hearingcare clinic in White City, London. With a focus on clinical autonomy and access to the latest hearing technology, employees are empowered to deliver high-quality patient care while enjoying competitive salaries, car allowances, and ample opportunities for professional growth and advancement within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Hearing Aid Dispenser- Cambridge
✨Get Involved in Community Events
Join local mental health events, workshops, or awareness campaigns. You’ll not only learn more about the field, but these gatherings are great places to meet professionals already working in therapy or counselling—who knows, they might even have tips for landing a trainee position!
✨Utilise Your University’s Resources
If you’re in uni, don’t forget about career services—they're goldmines for finding trainee placements in therapy and counselling. They might host job fairs or have connections with local organisations that are looking for trainees. Make the most of it!
✨Show Off Your Passion Online
Create a blog or use social media to share your thoughts on therapy techniques, mental health topics, or your learning journey. This makes you more visible to potential employers like Sonova Group, showcasing your enthusiasm for the field.
✨Volunteer for Experience
Look for volunteer opportunities at local mental health charities or organisations. Hands-on experience is invaluable and can sometimes lead directly to trainee roles. Plus, it adds weight to your application when you go for positions like Trainee Hearing Aid Dispenser- Cambridge with Sonova Group!
We think you need these skills to ace Trainee Hearing Aid Dispenser- Cambridge
Some tips for your application 🫡
Highlight Your Empathy Skills:In therapy and counselling, empathy is key. When crafting your CV and cover letter, show how you've developed this skill through your experiences, whether that’s from volunteer work, personal experiences, or relevant coursework. It’s all about demonstrating that you have the ability to connect with and understand others.
Showcase Relevant Academic Credentials:For a trainee role in therapy and counselling, your educational background matters a lot. Make sure to list your degrees, relevant coursework, and any certifications you have (like a certificate in counselling skills). If you’ve done any projects or placements, mention those too as they show you’re serious about your career path.
Express Your Passion for Learning:As a trainee, showing that you’re keen to learn and grow is crucial. Your cover letter should reflect your motivation for the role at Sonova Group and your eagerness to develop your skills further. Talk about how you’re dedicated to evolving in the field and contributing to positive outcomes with clients.
Tailor Your Application to Sonova Group:Each place has its vibes and focus areas, so take some time to understand what makes Sonova Group unique. In your application, highlight why you resonate with their approach to therapy. This not only personalises your application but also shows that you’ve done your homework – something we can totally appreciate!
How to prepare for a job interview at Sonova Group
✨Showcase Your Empathy and Listening Skills
In the therapy and counselling world, empathy is key. During your interview for the trainee position at Sonova Group, be ready to share examples that demonstrate how you've effectively listened and responded to others' needs. This could be from your studies or any relevant experiences!
✨Prepare for Role-Play Scenarios
Often, interviews for counselling roles include role-play exercises to assess your practical skills. Be ready to engage in a mock counselling session during the interview. Practising a few common scenarios beforehand will help you feel more comfortable and confident!
✨Passion for Learning is Key
As a trainee, they’re likely looking for someone enthusiastic about developing their skills. Be sure to discuss your motivations for entering the therapy field and how you're keen on learning new techniques, therapies, and therapies. This will show that you're committed to your own growth and client care.
✨Discuss Your Theoretical Knowledge
Even as a trainee, they’ll expect a solid foundation in counselling theories. Brush up on key theories and be prepared to discuss how you might apply them practically. This shows you’re not just passionate but also knowledgeable about the framework guiding your future practice at Sonova Group.
