As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.Salesforce Engineer | IC2This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Glasgow office locations and should expect to be in office 3 days a week.Our CRM ecosystem is foundational to delivering exceptional experiences for customers, partners, and internal teams. Salesforce sits at its core, spanning Sales Cloud, Service Cloud, Experience Cloud, OMS, and B2B/B2C Commerce, powered by Agentforce across the platform. The Professional Commerce team builds the Salesforce capabilities that help Sonos dealers and partners do business with us. As a Salesforce Engineer, you will work on the B2B Dealer Portal and the partner workflows behind it — from onboarding to quoting — turning defined business needs into tested, maintainable solutions alongside product owners, functional partners, and senior engineers.What You'll Do- Build and enhance dealer-facing features in the B2B Dealer Portal, including ordering, order visibility, and account self-service.- Support partner workflows in Salesforce, including onboarding, tier management, deal registration, and quoting.- Design, develop, and configure Salesforce functionality using Apex, Lightning Web Components, Salesforce Flow, and standard platform features.- Implement and support scoped Agentforce and AI-enabled capabilities for dealer and partner experiences, following established designs and validating behavior with senior engineers and functional partners.- Contribute to all phases of the development lifecycle, including analysis, implementation, unit testing, validation, deployment, and ongoing support.- Resolve issues within established Salesforce processes, escalating complex problems when appropriate, and troubleshoot application and integration issues with operations teams, the Salesforce Platform team, and external partners.- Support data quality, system reliability, and platform performance through careful implementation, testing, and troubleshooting of partner reporting and integrations.- Follow established engineering standards, including code review, documentation, development workflows, and Salesforce environment, deployment, and change management practices.- Continue to build Salesforce platform knowledge and contribute to team learning and improvement.What You'll NeedBasic Qualifications- A degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.- Approximately two years of hands-on Salesforce development experience, or equivalent practical experience demonstrating the ability to deliver scoped Salesforce changes.- Foundational understanding of the Salesforce platform and standard data model, including Accounts, Contacts, Leads, and Opportunities.- Working familiarity with Apex, SOQL, and Lightning Web Components; experience with Java or C# is also relevant.- Basic understanding of software development principles, including object-oriented programming, version control, debugging, and unit testing.- Qualified applicants must be able to work from the office 3 days per week.Preferred Qualifications- Experience with Salesforce Flow and other declarative automation tools.- Familiarity with Agentforce or experience supporting Salesforce AI-enabled features.- Experience with Salesforce B2B Commerce, Experience Cloud, Sales Cloud, or CPQ.- Exposure to REST APIs and integrating Salesforce with external systems.- Salesforce certifications such as Platform Developer I, Platform Administrator, Platform App Builder, or Agentforce Specialist.- Project, internship, or early-career experience contributing to Salesforce implementations or enhancements.Inclusion: Research shows that some candidates may not apply for roles if they don't meet all the criteria. Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. SummaryLocation: GlasgowType: Full time
Salesforce Engineer in Glasgow employer: Sonos
Sonos is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make impactful contributions in the dynamic consumer electronics sector. With a strong focus on employee growth, Sonos offers robust professional development opportunities and a hybrid work model that promotes work-life balance while encouraging global teamwork. Join us to be part of a forward-thinking team dedicated to driving profitability and operational excellence across the EMEA region.
