At a Glance
- Tasks: Manage EMEA merchandising programmes and collaborate with diverse teams to enhance customer experiences.
- Company: Join Sonos, a leader in creating ultimate listening experiences with an inclusive culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a global company.
- Why this job: Be at the forefront of innovative retail strategies across 17 countries.
- Qualifications: 5+ years in retail operations or merchandising, strong communication and organisational skills.
The predicted salary is between 60000 - 80000 £ per year.
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realise our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
About The Role
The EMEA Merchandising Programme Manager is accountable for the full operational running of Sonos' point‑of‑sale estate across the EMEA region. Spanning 3,800+ displays in 17 countries, this role requires both attention to detail and the ability to step back and assess the region as a whole. This role sits at the intersection of global marketing, regional commercial teams and a network of external agencies. You will translate the global retail toolkit into clear, well‑structured briefs for agency partners, hold those partners accountable to agreed standards and timelines, and drive continuous improvement in how the programme operates. Internally, you will work closely with the Senior Commercial Marketing Manager, regional Commercial Marketing Managers, the Global Brand Experience team, Finance and Legal. You are connecting the strategy to the execution, ensuring all parties are informed, aligned and delivering to the standard Sonos expects at store level.
The role suits someone who is highly organised, an effective communicator across internal and external stakeholders, and comfortable using performance data and market insight to drive decisions that work for the region as a whole.
Key Responsibilities
- Programme and Project Management
- Own end-to‑end EMEA POS programme management with agency partner executional support: estate integrity, display rollouts, ad hoc installations, relocations and dismantling across all markets.
- Lead cross‑functional coordination with Finance, Legal, regional Commercial Marketing and the Global Commercial Activation & Enablement team.
- Drive onboarding of new agencies and Sonos stakeholders, ensuring clear processes, ownership and SLAs.
- Own the EMEA POS budget: forecasting, tracking and reconciling spend across all vendors and markets, with monthly reporting to Finance.
- NPI Rollouts and Retrofits
- Lead EMEA execution of all new product introduction (NPI) POS retrofits and rollouts, from initial briefing and prototype review through to in‑store completion and final reporting.
- Coordinate regional requirements, store lists, tour plans and installation partners for each NPI wave.
- Manage NPI budgets, PO tracking and invoice approval; deliver regular rollout reports to the Senior Commercial Marketing Manager and Global Brand Experience.
- Capture post‑rollout learnings and implement process improvements ahead of subsequent launches.
- Agency and Supplier Management
- Brief, steer, monitor and evaluate all EMEA POS production and installation partners.
- Review and negotiate rate cards; manage SLA validation and escalation, and oversee contract renewals in conjunction with Legal and Procurement.
- Conduct regular performance reviews and drive continuous improvement across the supply base.
- Data and Business Intelligence
- Standardise reporting across all agency partners to enable clear operational visibility and business intelligence.
- Evaluate and implement efficiency improvements in partnership with the Global Brand Experience team, including connected display technology and automation opportunities.
- Artwork, Content and Translations
- Coordinate POS artwork production, agency briefings, localisation and translation workflows across all markets.
- Track artwork budgets and ensure timely delivery aligned to NPI and campaign calendars.
Essential - About You
- 5+ years of experience in retail operations, POS or visual merchandising programme management, ideally within consumer electronics, lifestyle or premium FMCG.
- Proven ability to manage complex, multi‑market programmes across EMEA, including agency management, multi‑currency budgets, cross‑functional stakeholder coordination and multiple concurrent workstreams.
- Commercially confident: experienced in budget ownership, PO management, invoice review and finance reporting.
- A collaborative team player who can build effective relationships cross‑functionally.
- Excellent communicator; able to operate confidently at all levels from partner agencies to senior leadership.
Nice to Have
- Fluency in a second European language (German or French preferred).
Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Merchandising Programme Manager in London
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We think you need these skills to ace EMEA Merchandising Programme Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Sonos, Inc.. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
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Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Sonos, Inc.:Show us that you’ve done your homework! In your application, briefly mention what you admire about Sonos, Inc.’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Sonos, Inc.
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
