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- Tasks: Lead quality management and ensure safety in a dynamic manufacturing environment.
- Company: Join a leading company prioritising safety and quality in the manufacturing sector.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work culture.
- Why this job: Make a real impact on product quality while working with diverse teams and innovative solutions.
- Qualifications: Degree in a relevant field and 3+ years of quality experience required.
- Other info: Frequent travel to various sites across the UK and Europe is expected.
The predicted salary is between 36000 - 60000 £ per year.
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Safety is the Company’s number one priority
Quality is a key driver for the business
Key Activities
Quality Activities:
- Ensures the safety of themselves and colleagues. Performs safety observations/audits during plant visits, and shares findings and recommendations with plant leadership team.
- Maintains Quality and Hygiene management systems. Facilitates internal audits and external certification audits.
- Works with other departments to prepare internal policies, procedures, and work instructions. Collaborates externally with customers and suppliers to agree on standards and specifications.
- Handles customer complaints by working with Sales, QC, and Production teams to determine root causes and implement corrective actions. Manages internal complaints related to purchased materials, liaising with purchasing and suppliers to ensure effective investigations and corrective actions.
- Acts as the quality contact for liaising directly with Customers, Sales, Technology, and Production to implement new products, product improvements, and cost reduction programs.
- Uses data analysis, root cause analysis, and lean tools to improve quality and eliminate waste. Demonstrates expertise in process capability and statistical control.
- Analyzes customer feedback to identify trends and drives continuous improvement.
- Sets plant quality objectives, and trains, coaches, mentors plant quality personnel and other departments in quality tools and processes.
- Prepares daily, weekly, monthly, and annual reports using meaningful KPIs and scorecards.
- Represents Quality in the plant management team.
Person Specification
Qualifications and Knowledge
Required:
Degree in a technical, manufacturing, or business subject. ISO 9001/14001 experience. NEBOSH qualification. Experience in BRC/IoP food or food packaging standards. TS 16949 or IATF 16949 experience.
Key Measurables:
- Customer and supplier complaints, quality costs internally and externally
- Passing ISO, BRC/IoP, and customer audits
- Management of team
- Implementation of 5S in QA department
Skills and Experience
Required:
Minimum of 3 years’ experience in a quality role within a manufacturing environment. Strong analytical skills, excellent communication, leadership, and management experience. Knowledge of SPC and control charts. Experience with customer complaint management software. Familiarity with 8D, Ishikawa, and 5 Why methodologies. Knowledge of APQP.
Personal Attributes
- Excellent interpersonal and communication skills at all levels
- Logical thinker with attention to detail
- Extroverted, enthusiastic, and driven for continuous improvement
The position is based in Bradford but requires frequent visits to manufacturing plants in the UK, customer sites, and potentially other Sonoco locations across Europe.
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Quality Manager employer: Sonoco
Contact Detail:
Sonoco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Familiarise yourself with ISO 9001 and 14001 standards, as well as BRC/IoP food packaging standards. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality management.
✨Tip Number 2
Network with professionals in the quality management field, especially those who have experience in manufacturing environments. Attend industry events or join relevant online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 3
Brush up on your analytical skills and become proficient in using data analysis tools. Being able to showcase your ability to analyse customer feedback and implement continuous improvement strategies will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with customer complaint management software and methodologies like 8D, Ishikawa, and 5 Why during interviews. Having concrete examples of how you've used these tools to resolve issues will highlight your problem-solving capabilities.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality management, particularly in manufacturing environments. Emphasise your analytical skills and any specific qualifications like ISO 9001/14001 or NEBOSH.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's commitment to safety and quality. Mention specific experiences where you've successfully implemented quality improvements or handled customer complaints.
Highlight Relevant Skills: Clearly outline your familiarity with quality tools and methodologies such as SPC, 8D, and root cause analysis. Provide examples of how you've used these skills to drive continuous improvement in previous roles.
Showcase Leadership Experience: Since the role involves training and mentoring, include examples of your leadership experience. Discuss how you've coached teams in quality processes and contributed to achieving quality objectives.
How to prepare for a job interview at Sonoco
✨Showcase Your Quality Management Experience
Be prepared to discuss your previous roles in quality management, especially in manufacturing. Highlight specific examples where you successfully implemented quality systems or resolved customer complaints, as this will demonstrate your hands-on experience.
✨Understand Key Quality Standards
Familiarise yourself with ISO 9001/14001 and BRC/IoP standards, as well as any relevant regulations. Being able to discuss these standards confidently will show that you are knowledgeable and serious about quality management.
✨Demonstrate Analytical Skills
Prepare to talk about your experience with data analysis and root cause analysis. Bring examples of how you've used tools like SPC, control charts, or methodologies such as 8D and 5 Why to improve processes and eliminate waste.
✨Emphasise Communication and Leadership Abilities
Since the role involves liaising with various departments and external partners, be ready to showcase your communication skills. Share instances where you led a team or facilitated training sessions, as this will highlight your leadership capabilities.
