At a Glance
- Tasks: Welcome patients and manage appointments in a vibrant, supportive environment.
- Company: Join Sono Bello, America's leading cosmetic surgery specialist with a passionate team.
- Benefits: Enjoy competitive pay, health coverage, and a great work-life balance with no night shifts.
- Other info: Experience a dynamic workplace with opportunities for growth in the aesthetics industry.
- Why this job: Be part of 'happy medicine' and help patients transform their lives every day.
- Qualifications: Familiarity with MS Office and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
No work on Holidays or night shifts so you can have a normal/regular life balance. Work in “happy medicine”; treating patients who are excited about improving their lives. An opportunity to work in the growing fast-paced world of aesthetics. A small practice feel, with big company support.
Key Responsibilities:
- Customer Service/Administration
- Greet all patients, and offer beverage
- Check patients in and make sure schedule reflects appointment status
- Check patients out and schedule next appointment
- Maintain accountability for the schedule book
- Introduce visitors to the appropriate personnel that will assist with their concerns
- Conduct confirmation calls for appointments
- Pull next day’s patient charts and organize per scheduled appointment time
- Prepare new patient charts
- Maintain inventory of all front office supplies
- Check email and forward to the appropriate staff member
- Organize and maintain file system
- Keep Front Desk and Lobby area clean
- Billing Process payments
- Print daily close out reports on scheduling system and review for accuracy
- Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices. Vision and hearing acuity. Standing and walking for periods of time. Ability to lift up to 25 pounds.
Key Skills/Qualifications:
- Must be familiar with MS Office, including Excel
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of the organization
- Ability to add, subtract, multiply and divide
- Ability to carry out instructions furnished in written, oral, or diagram form
- Ability to problem solve
Compensation Range: $15 - $18.90 USD. Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)
For applicants located in CA: Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.
Medical Receptionist - Patient Experience Specialist in Norfolk employer: Sono Bello
At Sono Bello, we pride ourselves on fostering a vibrant and supportive work culture where Licensed Practical Nurses play a crucial role in enhancing patient care and clinic operations. Our commitment to employee growth is evident through comprehensive training programs and a focus on professional development, ensuring that every team member can thrive in their career. With competitive benefits including health coverage, 401(k) matching, and generous paid time off, working at our state-of-the-art facilities offers not just a job, but a fulfilling career in the cosmetic surgery field.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist - Patient Experience Specialist in Norfolk
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Sono Bello.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Sono Bello.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Sono Bello, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist - Patient Experience Specialist in Norfolk
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Sono Bello.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Sono Bello.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Sono Bello. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Sono Bello. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Sono Bello
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Sono Bello’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
