At a Glance
- Tasks: Lead client relationships, identify new business opportunities, and manage account performance.
- Company: Sonin App Development, a tech consultancy focused on impactful digital products.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team that values honesty, quality, and ownership.
- Why this job: Shape account management in a dynamic consultancy and build lasting client partnerships.
- Qualifications: Experience in account management within a tech environment and strong stakeholder skills.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is collaborating with Sonin App Development to connect them with exceptional professionals for this role.
- Senior Account Manager Remote / Hybrid
- Permanent
- Client Services Sonin is a technology product consultancy, helping ambitious businesses design, build and scale digital products that matter.
As we grow our client services function, we're looking for a Senior Account Manager to own a portfolio of key relationships — someone who can balance commercial rigour with genuine partnership, and who's just as comfortable in a boardroom as they are in a sprint planning session.
This is a pivotal role as Sonin evolves from project-based app delivery towards a product consultancy model.
You'll be central to how we deepen client relationships, spot new opportunities, and ensure the work we deliver keeps earning trust.
What You'll Do
- Lead client relationships end to end.
Own and grow a portfolio of key client accounts, acting as the primary point of contact for strategic and commercial decisions.
- Identify new business within your accounts.
Spot upsell and cross-sell opportunities within existing accounts, and shape proposals that reflect real client needs.
- Partner with delivery teams.
Work closely with development, design and product teams to keep projects on track, on budget, and to a high standard.
- Manage multi-level stakeholder relationships.
Build relationships from day-to-day contacts through to senior stakeholders and C-suite sponsors.
- Own commercial negotiations.
Lead conversations on scope, pricing, renewals and contract terms, protecting margin while keeping clients happy.
- Monitor account performance.
Track account health and revenue forecasts, flagging risk early and building plans to address it.
- Represent Sonin externally.
Attend client meetings, workshops and industry events as a face of Sonin.
- Coach junior team members.
Support and mentor account coordinators as the team grows.
What We're Looking For Essential
- Proven experience as an Account Manager or Senior Account Manager within a digital agency, software consultancy, or similar client-facing technology environment.
- A track record of growing client accounts and meeting or exceeding revenue targets.
- Strong commercial acumen, with confidence discussing scope, pricing and contracts.
- Excellent stakeholder management skills, able to flex your style across technical and non-technical audiences.
- Comfortable working alongside developers, designers and product managers, translating between technical detail and client priorities.
- Highly organised, with the ability to manage multiple accounts and competing priorities without dropping the ball.
- Nice to Have
- Experience within a company transitioning from project-based delivery to a product consultancy model.
- Familiarity with agile delivery methodologies (Scrum, Kanban).
- Experience using CRM tools to manage pipeline and account data.
- What We Value
- Honesty first — we do what's right for the client and the business, even when it's the harder conversation.
- Collaboration over silos — great outcomes come from developers, designers and account teams genuinely working as one.
- Craft and quality — we take pride in the detail, because clients notice it too.
- Ownership — we're growing and changing, and we back people who bring ideas rather than wait to be told.
Frequently Asked Questions Is this role hybrid?
Yes — the role is hybrid with up to 2 days in the office per week on average.
How big is the team I'd be joining?
You'd join a growing client services function, working closely project managers and department heads across development and product.
What size of accounts will I be managing?
A mix of established, high-value accounts and newer relationships with growth potential — the balance will be shaped around your experience.
Ready to Lead Client Success at Sonin?
If you're a commercially minded relationship-builder who loves getting close to both clients and delivery teams, and you want to help shape what account management looks like at a consultancy in transition — we'd love to hear from you.
Senior Account Manager / Account Manager employer: Sonin App Development
At Sonin App Development, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. As a Product Executive, you'll have the opportunity to work closely with clients, gaining invaluable experience across the full product lifecycle while contributing to innovative digital solutions. Our commitment to employee growth is evident through continuous feedback loops and hands-on involvement in strategic decision-making, making this role not just a job, but a meaningful career path in a dynamic environment.
