Park Place Senior Living at Winghaven O Fallon, MO 63368, USA
- On-site
- Full-Time
- Requisition #: MARKE030179
Description
THE PERKS & BENEFITS:
- Company support for educational and learning opportunities
- Paid referral programs for Team Member and Resident referrals
- Paid time off
- Training, certification support, and career growth opportunities
THE DAY-TO-DAY:
- Field questions from potential family members, current family members or residents including problem solving, assisting with move-ins, move-outs, and especially retaining occupants to stabilize the business with quality customer service.
- Coordination on move-in experience with Sales Director, Maintenance Director, Executive Director and Wellness Director to provide exceptional customer service and ensure the move-in is a success.
- 30 day post move-in follow up with new resident to ensure highest satisfaction of services provided and level of care.
- Support the Sales Director and Executive Director in meeting or exceeding occupancy goals by creating partnerships with external referral sources.
- Actively conduct community outreach and education to market SSL’s unique service offerings such as Hospitality Suites, Magnolia Trails, and the Aegis Therapy and EnerG Wellness programs.
- Assist with creating and executing Marketing Events and Promotions to increase occupancy in a particular community or market
- Support the tour process by being available for tours, providing tours and assisting in the training of other staff for tour readiness.
- Create relationships with referral sources to generate leads for increased occupancy
- Place follow up calls to past referrals to inquire on future sales
- Support the Sales Director and Executive Director with tours and information sharing regarding the community or market
- Assist with monthly sales plan execution and sales goal attainment.
THE IDEAL CANDIDATE:
- Experience working within an administrative role within business environment (2+ years of experience preferred)
- Two to three years working in sales or with external referral partners in a geographical market for healthcare or senior living.
- Experience in customer service within a healthcare or senior housing setting
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Marketing Outreach Coordinator employer: Sonida Senior Living
Park Place Senior Living at Winghaven offers a vibrant work culture that prioritises employee growth and development, making it an excellent employer for those passionate about enhancing the lives of seniors. With competitive benefits and a supportive team environment in O'Fallon, MO, employees are empowered to drive meaningful change while achieving personal and professional goals.
