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- Tasks: Support the delivery of innovative MBA programmes and enhance student experiences.
- Company: Join a world-leading business school with a focus on research and innovation.
- Benefits: Enjoy 39 days off, flexible working, and a competitive salary package.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in higher education.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 35000 - 45000 ÂŁ per year.
We are seeking to recruit a Programme Coordinator to work within Imperial Business School. The Business School is a world‑leading research institute, home to a suite of innovative MSc and MBA programmes. This is an exciting opportunity to join a professional team. You will be supporting the day‑to‑day operations of the Full‑Time and Weekend MBA programmes, providing the highest quality, professional administrative support to both academics and students. Your approach to programme administration will focus on immaculate planning and execution, improving student experience, fostering innovation and driving continuous quality improvements.
What you would be doing:
- Support the effective and efficient delivery of Business School programmes on‑campus.
- Support the operation of administrative systems to manage the designated programmes.
- Work flexibly to meet demanding service delivery and customer service requirements and to ensure an excellent student experience on your programmes.
What we are looking for:
- Excellent communication skills and a customer‑service‑oriented approach.
- Ability to work under pressure, both independently and within a team.
- Experience in the Higher Education sector is an advantage, as is an interest in business.
- You should be an energetic, organised self‑starter with strong communication and analytical skills and attention to detail.
- Excellent IT skills: MS Office packages, particularly Excel, Outlook, OneDrive and Teams.
What we can offer you:
- The opportunity to continue your career at a world‑leading institution and be part of our mission to continue science for humanity.
- Benefit from a sector‑leading salary and remuneration package (including 39 days off a year and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on‑site leisure facilities and a cycle‑to‑work scheme.
- Interest‑free season ticket loan schemes for travel.
- Be part of a diverse, inclusive, and collaborative work culture with staff networks and resources designed to support your personal and professional wellbeing.
This is a Full Time, Open‑ended role based between the South Kensington and White City campuses.
Our Culture: We work towards equality of opportunity, eliminating discrimination, and creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences, and abilities.
Programme Coordinator, MBA Suite employer: SONICOM
Contact Detail:
SONICOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Coordinator, MBA Suite
✨Tip Number 1
Network like a pro! Reach out to current employees at Imperial Business School on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the MBA programmes. Show us you’re genuinely interested in the role and how you can enhance the student experience with your skills.
✨Tip Number 3
Practice your communication skills! Since this role is all about supporting students and academics, being able to articulate your thoughts clearly will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Programme Coordinator, MBA Suite
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Coordinator role. Highlight your relevant experience in higher education and any customer service skills that align with what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don’t forget to showcase any examples where you've successfully communicated with students or colleagues.
Demonstrate Your Organisational Skills: We love a well-organised application! Use bullet points and headings to make your CV easy to read. Also, mention any specific tools or systems you’ve used to manage projects or programmes effectively.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures it gets to the right people!
How to prepare for a job interview at SONICOM
✨Know the Programmes Inside Out
Before your interview, make sure you thoroughly understand the MBA programmes offered by the Business School. Familiarise yourself with their structure, key features, and any recent developments. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Organisational Skills
As a Programme Coordinator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your planning and execution improved outcomes, especially in a high-pressure environment.
✨Demonstrate Customer Service Excellence
Since the role requires a customer-service-oriented approach, be ready to discuss how you've handled challenging situations with students or colleagues. Share specific instances where you went above and beyond to enhance someone's experience, showcasing your communication skills.
✨Familiarise Yourself with IT Tools
Given the emphasis on IT skills, particularly with MS Office, brush up on your Excel, Outlook, OneDrive, and Teams knowledge. Be prepared to discuss how you've used these tools in previous roles to streamline processes or improve efficiency.