At a Glance
- Tasks: Ensure our department's spaces are ready for staff and students every day.
- Company: Join a world-leading institution dedicated to using science for humanity.
- Benefits: Enjoy 41 days of annual leave, flexible working, and a generous salary package.
- Other info: Permanent role with 25 hours per week, starting no later than 8am.
- Why this job: Be part of a diverse team and make a real impact on campus life.
- Qualifications: A-levels or equivalent experience in facilities or customer service roles.
The predicted salary is between 37108 - 40166 £ per year.
The Departmental Facilities Assistant is critical to the smooth running of the Department of Aeronautics to ensure that the environment in which our staff and students work and study is at the highest standards.
What you would be doing:
- You will be among the first of our colleagues on campus at the start of the day to ensure the Department’s common spaces, meeting rooms and teaching spaces are prepared.
- You will be proactive with excellent attention to detail, high standards, and will work closely with the Building Champions and other colleagues in the Property Division to ensure that any issues with maintenance or cleaning are properly logged and addressed in a timely manner.
- These skills will also be critical in the reporting and analysis required to enable the department to demonstrate consistency in its receipting of goods and associated timely payment of invoices.
What we are looking for:
- The candidate should be educated to A level standard or equivalent vocational qualification or experience.
- Experience in a facility‑focussed role such as cleaning or maintenance.
- Experience of delivering a customer‑focussed service.
- Experience of reviewing and editing reports (usually downloaded as a spreadsheet).
- Experience of using an online system such as a finance or maintenance system.
What we can offer you:
- The opportunity to continue your career at a world‑leading institution and be part of our mission to use science for humanity.
- Benefit from a sector‑leading salary and remuneration package (including 41 days’ annual leave pro‑rata and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
- Interest‑free seat‑ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information:
- This is a permanent role for 25 hours per week and is available immediately.
- The salary is £37,108 to £40,166 (pro‑rata).
- This role requires the ability to carry out light manual handling tasks including moving tables and opening or closing meeting room partitions, in accordance with health and safety guidance.
- Appropriate training will be provided and should be kept up to date and reasonable adjustments where necessary will be considered.
- It is expected that the hours for this role will be split equally across the week and start no later than 8am. Typical working hours are expected to be 07:30/08:00 to 13:30/14:00 including a 1 hour unpaid lunch break.
Departmental Facilities Assistant in London employer: SONICOM
Join a world-leading institution as a Departmental Facilities Assistant, where you will play a vital role in maintaining high standards for our staff and students. Enjoy a sector-leading salary, generous annual leave, and a flexible working policy from day one, all within a diverse and inclusive work culture that prioritises your personal and professional wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Departmental Facilities Assistant in London
✨Tip Number 1
Get to know the department! Before your interview, do a bit of research on the Department of Aeronautics. Familiarise yourself with their projects and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities management and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your attention to detail! During the interview, highlight specific examples where your attention to detail made a difference in your previous roles. This is key for the Departmental Facilities Assistant position, so let us see your strengths!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Departmental Facilities Assistant in London
Some tips for your application 🫡
Show Your Attention to Detail:In your application, make sure to highlight your attention to detail. We want to see how you’ve maintained high standards in previous roles, especially in facilities or customer service. Use specific examples to demonstrate this!
Tailor Your Experience:When writing your application, tailor it to reflect the skills and experiences mentioned in the job description. If you've worked with maintenance systems or have experience in cleaning, let us know how that relates to the role of Departmental Facilities Assistant.
Be Proactive in Your Approach:We love candidates who take initiative! In your written application, share instances where you’ve proactively solved problems or improved processes. This will show us you’re the right fit for keeping our department running smoothly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SONICOM
✨Know Your Role
Make sure you understand the key responsibilities of a Departmental Facilities Assistant. Familiarise yourself with the importance of maintaining high standards in common spaces and how your role supports both staff and students. This will help you demonstrate your commitment to the department's mission during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in facility-focused tasks, customer service, and report editing. Be ready to discuss how you've proactively addressed maintenance issues or improved service delivery in previous positions.
✨Familiarise with Systems
Since the role involves using online systems for finance and maintenance, brush up on any relevant software you’ve used before. If you have experience with spreadsheets, be prepared to discuss how you’ve used them for reporting and analysis, as this will show your analytical skills.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. During the interview, share instances where your meticulous nature has led to successful outcomes, whether it’s in cleaning, maintenance, or managing reports. This will reinforce your fit for the position and the high standards expected.
