Catering Operations Team Leader in London

Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division is responsible for operating various cafes, restaurants, bars and events located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients.

We are looking to recruit Team Leaders to join our busy Catering Operations Teams to conduct and supervise the service of food and beverages within Imperial’s catering outlets, in accordance with pre-agreed budgets and ensure compliance with Imperial / Departmental policies and health and hygiene legislation across our London campuses.

What you would be doing:

• You will join a dynamic team of professional individuals supporting a continuous drive to improve service provision to Imperial and its clients, both internal and external.
• You will be an effective communicator, able to monitor and support staff, assist with training, and promote customer friendly service and teamwork.
• As a successful Team Leader, you will be able to demonstrate your experience of working within a fast-paced catering environment and effectively supervising staff.

What we are looking for:

• Previous experience of effectively supervising a team, with proven ability to motivate and lead team members.
• Excellent communication skills, both written and verbal, to present and deliver information in an appropriate manner to staff at all levels at Imperial.
• A good understanding of the importance of health & safety at work and associated regulations/legislative requirements.
• Good numerical skills, sufficient to be able to deal with cash transactions effectively and accurately.
• The ability to use your own initiative with limited supervision, to deal with problems which may hinder the delivery of an effective service.
• Excellent organisational and time management skills.
• A flexible approach to working, sufficient to be able to work a 5/7 days per week arrangement, and work evenings and weekends across all Imperial sites.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information:

If you require any further details on the role please contact: Michele Severgnini, Catering Operations Manager by email. The vacancy is based in Hammersmith Campus only. Closing Date: Midnight on Wednesday, 17th June 2026.

Equal Opportunity: We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.