At a Glance
- Tasks: Provide friendly IT support and resolve technical issues for staff and students.
- Company: Join the prestigious Imperial College London with a vibrant academic community.
- Benefits: Enjoy a competitive salary and sector benefits in a supportive environment.
- Other info: Flexible working options and opportunities for personal growth.
- Why this job: Make a difference by enhancing IT services in a dynamic academic setting.
- Qualifications: Strong problem-solving skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Imperial College London is seeking a Computer Support Officer (Help Desk) to deliver friendly, first-line IT support to staff, students and visitors in a busy academic environment.
You will diagnose and resolve a wide range of technical issues, support user accounts and IT equipment, and help improve IT services.
The role emphasizes teamwork, independent working, and contributing to service improvements while maintaining high customer service standards.
Salary is competitive with sector benefits.
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Help Desk Specialist — Flexible IT Support for Academia employer: SONICOM
Imperial College London is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within its International Relations Office. Employees benefit from a strong commitment to professional development, flexible working arrangements, and the opportunity to engage with diverse global stakeholders, making it a rewarding place to contribute to impactful international initiatives.
